Tecnico en Redes, Trabajador independiente
Solicita un presupuesto sin compromiso
With extensive experience working as a networking technician I have the technical skills to monitor, analyze and troubleshoot hardware and software equipment in a networking environment as well as high skills in customer service and documentation. Highly responsible and proactive in learning and developing new skills.
MTOC - NOC – Infrastructure Management Tech 1
Sep 2016 – Present
Provide input support and maintenance of Network, processes, tools and in a product evaluation, testing and research, respond to situations where standard procedures have failed to isolate or fix problems in equipment, monitoring ticketing system (clarify).
Operations Associate FOC Tech I
June 2015 – Sep 2016
Responsible for operating activities of one or more functional departments and/or branches
Jan 2011 – July 2014
Responsible for providing networking support to customers for DSL and fiber optic services for phone, internet and television.
Nov 2014 – Feb 2015
Responsible for providing Spanish-English interpreting services over the phone for different scenarios. The translation services may vary but not limited to medical, networking, financial, business, legal calls etc.
Year 2007 – 2010 Computer Engineering (Unfinished Career) Universidad Autónoma de Baja California •
Year 2003 – 2006 High school diploma - Computer technician Centro de Estudios Tecnológicos Industrial de Servicio 58
