ESL teaching and customer expert
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I've been teaching ESL for more than 7 years and 4 years of customer care experiece on different call center branches such as tech Support, billing expert and disputes , as well as an analyst review for fraud prevention.
7 years as ESL teacher covering all ages and levels and 4 years of being agent at many areas and call centers (billing and disputes, tech Support, analyst review for fraud prevention, as well as sales departament.)
Universidad panamericana - Teachers Diploma
UAM - Lic filosofía
UNITEC - Lic lenguas extranjeras (including english and french)
