Denisse Silva

Process Quality Engineer with +3 years of experience reducing defects by up to 90% and improving process efficiency in manufacturing environments. Skilled in SPC, FMEA, and root cause analysis, with proven success leading continuous improvement initiatives.

Process Quality Engineer at Essity (2023-01 – Present)

• Implemented quality control measures that improved efficiency and reduced production defects.
• Project management planning and monitoring quality improvement initiatives, ensuring timelines and standards are met.
• Conducted internal audits to ensure compliance with international regulations and standards.
• Deviation management identified process deviations, performed root cause analysis, and implemented corrective and preventive actions (CAPA) to ensure compliance and process stability.
• Contributed to continuous improvement projects that streamlined processes and increased customer satisfaction.
• Creation of statistical process control (SPC) charts to monitor production performance.
• Collaboration on the implementation of FMEA for the launch of new products.
• Monitoring customer complaints, resolution, and implementation of corrective action.
• Disposal and Management of Nonconforming Materials.
• Quality laboratory management managed laboratory operations for quality analysis, supporting evaluation of customer and internal complaints, ensuring accurate results and timely resolution.
• Audits of external suppliers and comprehensive communication regarding reports of nonconforming materials.
• Training and development for quality auditors and operational staff.
• Manage documentation and reports to facilitate data-driven decision-making.

Quality Technician at Essity (2022-01 – 2023-12)

• Updating quality standards.
• Creation of work instructions.
• Control of non-conforming products.
• Follow-up of corrective actions.
• Conducting internal audits.
• Training quality auditors.
• Visual, functional, and dimensional inspection of in-process and finished product quality.

Bachelor in Chemical Engineering – Unidad Académica Multidisciplinaria Reynosa-Aztlan, Universidad Autónoma de Tamaulipas (2023-12)