Devi Rodriguez

7+ years in fast-paced café & customer service roles. Detail-oriented, organized, and passionate about customer experience and coffee. Skilled in beverage, cold bar preparation, product stocking, and customer assistance across grocery or retail settings. I work efficiently under pressure, maintain clean workspaces, and I recommend products with confidence. Continuous improvement mindset.

Barista at Qwick - Open AI and Google Barista (2026 – Present)

• Grind coffee and pull espresso shots
• Pour over methods: V60 and Chemex
• Clean up during shift and closing
• Take orders and write tickets to deliver proper beverages
• Steam milk and pour Art Latte
• Follow the instructions given by managers
• Excellent customer service

Barista at Independent Pop Up events (2025 – 2026)

• Helped set up the station at various venues
• Calibrated the espresso machine according to the beans' profile
• Took orders and delivered them promptly using an espresso machine and pour-over methods
• Served ready-to-eat foods
• Crafted and served high-quality beverages with excellent presentation and latte art
• Maintained a clean and organized working environment and provided excellent customer service

Barista/warehouse lead at Cafeto de Mathieu Coffee Roasters (2018 – 2025)

• Prepared customer coffee orders efficiently while maintaining an organized workstation
• Expertly used the espresso machine and various brewing methods such as V60, French press, and tea brewers, to prepare and serve a wide range of hot/cold beverages
• Served ready-to-eat food items and assisted in the prep of the menu
• Delivered exceptional customer service, providing information about coffee beans, origins, and suggesting drinks based on their preference
• Weigh, grind, and pack coffee beans for customers
• Worked closely with coworkers to ensure smooth operations and exceptional service delivery
• Worked with the team to create seasonal drinks and food recipes
• Experience with Art latte

Brewer / Marketing at Astra Booch (2020 – 2023)

• Established the brand identity and formulated all kombucha recipes, ensuring unique flavor profiles and product consistency
• Oversaw the full brewing and bottling process, maintaining quality control from fermentation to finished product
• Maintained SCOBY health and managed fermentation under rigorous cleaning protocols to ensure a safe, sanitary, and contamination-free environment
• Served as a kombucha bartender at events, providing exceptional customer service, educating guests on the product, and representing the brand

Bachelor degree in International Relations – Universidad Autonoma de Baja California (2012 – 2016)

International Exchange Student – Universidade de Sao Paolo (2014 – 2014)

Certification in Barista and Coffee roasting – Asociación de Tostadores - Veracruz Mexico (2017 – 2017)

Certification in Graphic Design – California Art School (online) (2016 – 2016)

Certification in Photography – Michigan University / Toronto Art School (2015 – 2017)