Dulce Rojas

Prepared and disciplined for any assigned work part, ambitious assistant with strong communication and customer service skill, Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Actively seeking a role where I can utilize my education and experience to add immediate value to an organization. Enthusiastic and ambitious customer service with wide-spread transferable skills in management, sales, and operations.

Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Care Manager - Home Matters Caregiving - San Luis Obispo, CA

(2023-08)

Experience - drive professional with 5 years of experience increasing efficiency, while s

• Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
• Create policies or procedures for logistics activities.
• Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
• Schedule follow-up visits to monitor patients or evaluate health or illness care.
• Analyze and interpret patients' histories, symptoms, physical findings, or diagnostic information to develop appropriate solutions.
• Maintain complete and detailed records of patients' health care plans and prognoses.
• Supervise or coordinate patient care or support staff activities.
• Recommend interventions to modify behavior associated with health risks.
• Provide patients with information needed to promote health, reduce risk factors, or prevent disease or disability.

Criminal Justice - Allan Hancock

Bachelor of Arts - GENERAL BACHELORS - INDESAG (2019-06)