SENIOR PRODUCTION MANAGER at BUNNY STUDIO (2024-06 – Present)
- Manage end-to-end creative production workflows from briefing and kickoff through assignment, production, internal and stakeholder review, revisions, approval, and final delivery while coordinating concurrent client workstreams across distributed teams.
- Coordinate assignments across post-production, audio, video, and other creative contributors, aligning production priorities, deadlines, deliverables, and dependencies to keep work moving through the production pipeline.
- Serve as an operational point of contact for enterprise clients and internal stakeholders, translating requirements and feedback into clear production plans and actionable next steps.
- Identify workflow bottlenecks, dependencies, and delivery risks through production analysis and stakeholder feedback; implement process improvements for greater efficiency and consistency.
- Track operational KPIs and performance trends to identify recurring issues, monitor delivery, and support data-informed decisions and continuous improvement.
- Manage multilingual creative production and localization workflows across video, audio, voiceover, and scriptwriting, coordinating production requirements, timelines, contributors, revisions, QA, deliverables, and stakeholder expectations across languages and markets.
- Create and maintain SOPs, production documentation, guidelines, and workflow resources to improve consistency, visibility, and onboarding.
- Partner with Production, Operations, QA, and client-facing teams to resolve production issues, improve workflows, and maintain alignment across stakeholders.
- Integrate AI tools into operational workflows for documentation, meeting synthesis, research, qualitative analysis, and planning, identifying opportunities to reduce manual work while validating outputs for accuracy and quality.
PRODUCTION MANAGER at BUNNY STUDIO (2022-04 – 2024-06)
- Managed creative production projects from client briefing through final delivery, coordinating timelines, assignments, revisions, approvals, and stakeholder communication.
- Coordinated production work with internal creative contributors, balancing priorities and deadlines across concurrent projects.
- Translated client requirements, briefs, and feedback into actionable production instructions, ensuring contributors had the information needed to execute and maintaining visibility across project stages.
- Monitored progress, identified delivery risks and workflow bottlenecks, and coordinated with relevant teams to resolve issues before they affected timelines.
CUSTOMER EXPERIENCE ASSOCIATE at RAKUTEN KOBO (2019-03 – 2022-04)
Client-facing role in a global technology/content environment, developing communication, problem-solving, and stakeholder management skills.
AUDIOVISUAL PRODUCTION INTERN at MALVESTIDA (2017-12 – 2018-05)
Planned, produced and edited video content for social media.
