Quality Manager - Sanhua Auto
(2023-09)
Thermal and HVAC
- Manage Quality team across 2 plants: 8 Engineers and 3 Quality supervisors.
- Leadership and reporting Customer escalations, successfully recovered from 2 cases.
- Monitor and coordinate internal quality improvement for Scrap% and FTQ.
- Lead OEMs complaints 0km, warranties and quality chargebacks.
- Kick off initiative to reduce customer impacts with a 50% reduction on 2025.
- Teambuilding strategy and Quality department skills reinforcement.
- Supervise launch of new programs and engineering changes.
- Define, monitor and present Quality KPIs to top mgmt.
- Lead cross/functional teams during customer's escalations.
- Reduced scrap's cost during the launching process.
- Led 8D's report for internal issues.
- Developed training material for quality leader and inspectors.
- Attended customer complaints for OEM and after sales.
- SPC Responsible for process' KPCs.
- PFMEA and Control plan developer.
Senior Quality Engineer - Katcon
(2018-07 - 2018-12)
Thermal and Emissions
- Reduced scrap's cost during the launching process.
- Led 8D's report for internal issues.
- Developed training material for quality leader and inspectors.
- Attended customer complaints for OEM and after sales.
- SPC Responsible for process' KPCs.
- PFMEA and Control plan developer.
Quality Coordinator - Sanhua Auto
(2021-01 - 2023-09)
- Received "Overseas Staff with special contribution 2021" Award.
Process Quality Engineer - Sanhua Auto
(2019-09 - 2021-01)
Quality control Sr specialist - Hyundai Mobis
(2016-03 - 2018-07)
Lamps | Electrical parts
- Improved scrap control and internal issues.
- Launched new programs and managed ISIR process with internal team and presented them to final customer.
- Managed personnel including White collar and Blue collar.
