Elena Aguilar

Industrial Engineer with experience in logistics operations, process improvement, warehouse innovation, and project management across e-commerce, automotive, and distribution environments. Proven track record leading crossfunctional projects focused on operational efficiency, capacity optimization, automation, and cost reduction. Experienced managing high-volume operations, large operational teams, and end-to-end logistics projects within global companies including Amazon, Samsung SDS, DHL, and COMAU.

Sr. Innovation Supervisor at Samsung SDS (2025-04 – 2026-01)

• Led logistics innovation and continuous improvement projects focused on warehouse productivity, ergonomics, and operational efficiency.
• Designed and implemented a cross-docking solution for e-commerce operations, reducing picking time from 40 minutes to 10 minutes and eliminating 1 operational headcount.
• Developed automation initiatives including wrapping machines, strapping systems, and specialized rack configurations to improve operational flow and warehouse capacity.
• Performed ROI analysis and cost-saving evaluations for warehouse automation and process redesign initiatives.
• Managed KPIs related to productivity, unloading efficiency, cycle times, and operational savings.

Reverse Logistics Operation Manager (Seasonal) at Amazon (2024-09 – 2025-03)

• Managed reverse logistics operations handling weekly volumes of 90K–100K packages during peak season operations.
• Led operational teams of up to 150 associates and 4 junior managers across customer returns and vendor returns processes.
• Improved productivity KPIs through incentive strategies and operational flow redesign separating large and small package processes.
• Successfully managed backlog levels of up to 5–8 days during peak season while maintaining operational continuity and customer experience standards.
• Implemented Lean process improvements focused on productivity, operational efficiency, and backlog reduction.

Engineering and Innovation Coordinator at DHL (2023-02 – 2024-08)

• Led reengineering projects for automotive logistics operations, optimizing warehouse space utilization by 60% while improving operational flow and delivery times.
• Managed a full warehouse relocation project as Project Manager, including budgeting, vendor coordination, quotations, installations, and operational startup.
• Designed and implemented continuous improvement initiatives focused on productivity, safety, quality, and ergonomics.
• Conducted operational analysis and layout redesigns with measurable business impact.

Process and Continuous Improvement Intern at COMAU (2021-07 – 2022-12)

• Implemented 5S methodology and change management initiatives across operational areas.
• Supported production teams in scrap reduction and process optimization projects.
• Managed non-conformities and corrective actions using 8D methodology.
• Managed projects and budgets under PMO, Lean Manufacturing, and Six Sigma methodologies.

Industrial Engineering in Manufacturing – Tecnológico de Estudios Superiores de Cuautitlán Izcalli