Ferdinand Nnanna

Psychology graduate with practical experience in gaming industry. Skilled in behavioral analysis, data interpretation, and stakeholder engagement, with additional professional experience in Account Management and field operations. Demonstrates strong communication, coordination, and problem-solving abilities across multidisciplinary environments.

Business Development Representative at KingMakers (2021-10 – Present)

Expanding agency network by strategically recruiting, onboarding, and managing retail partners, driving consistent regional growth.

• Conduct territory audits and outlet inspections, producing actionable reports to improve compliance, sales efficiency, and operational standards
• Optimized sales performance by analyzing outlet sales data, identifying performance gaps, and coaching agents to exceed monthly targets
• Acting as primary liaison for agent technical issues, resolving system and device problems to minimize downtime and revenue loss
• Implemented and enforced proximity policies, ensuring fair outlet distribution and minimizing internal competition
• Delivered regular performance reports and market intelligence to management, supporting strategic decision-making
• Successfully increased agent base and territory revenue growth
• Improved outlet productivity through structured performance monitoring and coaching

Retail Sales Associate (Contract) at GB Foods (2020-04 – 2021-06)

FMCG Industry retail operations and sales support

• Increased daily sales through proactive customer engagement, product education, and strategic upselling
• Managed inventory tracking and replenishment coordination, reducing stock-outs and excess inventory
• Supported merchandising efforts to improve product visibility and in-store presentation

Marketing Officer at Fidelity Pension Managers Ltd (2018-01 – 2019-02)

Marketing and customer acquisition for financial services products

• Executed marketing and customer acquisition campaigns for Retirement Savings Account (RSA) products
• Conducted market research and customer segmentation to improve targeting strategies
• Engaged clients through direct marketing, presentations, and cold-calling, increasing brand awareness and product uptake
• Collaborated with compliance and operations teams to ensure regulatory adherence

Search & Rescue Officer (NYSC) at National Emergency Management Agency (NEMA) (2014-11 – 2017-11)

Emergency response and disaster recovery operations

• Participated in emergency response and disaster recovery operations, working alongside fire and road safety agencies
• Operated Mobile Intensive Care Unit (MICU) equipment during emergency interventions
• Assisted in delivering community disaster preparedness and safety training programs

Bachelor of Science (B.Sc.) in Psychology – Imo State University, Owerri, Nigeria (2010-02 – 2014-09)