Gabi Tristan

Civil engineer and project manager with 10+ years in construction, project controls and operations. Today I run remote operations for a Los Angeles residential design-build contractor: estimates, invoicing, change orders, subcontractor and vendor coordination, final inspections and customer follow-up through closeout.

I also build the growth side: low-cost lead channels, CRM pipelines and AI-assisted automations that turn leads into booked consultations.

Bilingual

English/Spanish, working U.S.

Central

Time hours. Available as an independent contractor (1099-style or via Deel): no visa sponsorship, payroll setup or benefits administration needed.

Office Manager — Operations, Business Development & Project Coordination at Adept Builders & Design (2026-07 – Present)

Residential design-build contractor: full-home renovations, ADUs, pools, decks and pergolas.

• Business development & growth
• Analyzed lead-channel costs and built a Nextdoor + paid-alert channel: 10 leads, 7 onsite consultations and 2 estimates for $150 — about $21 per consultation vs. $2,700+ on Meta ads.
• Turned the channel into a standardized process and automated lead follow-up with AI bots in GoHighLevel and Grok.
• Introduced a standard booking format in GoHighLevel CRM that records the lead source on every consultation, so channel performance can be measured.
• Negotiated a lead-generation vendor agreement covering billable-consultation criteria, no-show rules and service area.
• Projects & operations
• Led the company website rebuild with a two-developer team (scope, SOW, schedule, budget, QA): defined a single product owner with leadership, ran live page-by-page review rounds and code audits; desktop Lighthouse scores of 87 Performance and 100 SEO.
• Prepare estimates, invoices and change orders in Contractor+ on five-figure residential projects; reconcile client accounts and process subcontractor payments.
• Schedule and coordinate final city inspections with inspectors and homeowners, the last step before job closeout.
• Implemented Clockify time tracking and standard estimate templates for consistent, accurate records.
• Customer service & coordination
• Day-to-day contact for homeowners: scheduling, project updates, questions and follow-up by phone, email and text.
• Coordinate subcontractors, suppliers and manufacturers on deliveries, shipping and site logistics; support the CEO with scheduling and office administration.

Co-Founder, Operations & Process at Chapatin InmobiliarIA (2026-03 – Present)

AI-powered real estate lead-generation startup.

• Built CRM workflows for lead qualification, appointment scheduling, client follow-up and property onboarding; the system generates 60–100 real estate leads per day, captured and tracked in real time.
• Defined KPI tracking for lead quality, appointments and conversion, and wrote the SOPs behind them.

Founder, Lead Generation & CRM Operations at KGS Marketing (2024-05 – 2025-12)

• Ran LinkedIn outbound campaigns that converted 20%+ of contacts into booked meetings.
• Grew organic search traffic 30% in 6 months through SEO audits and content updates; standardized outreach, qualification and follow-up.

AI Evaluator & Prompt Designer (Contract) at Outlier / OneForma / Alignerr (2024-03 – Present)

• Evaluate AI-generated content for accuracy, tone and clarity for U.S. AI developers, in English and Spanish, against detailed written guidelines.

Project Controls & Quality Systems Consultant at Ingeniería en Administración de Contratos (2019-03 – 2023-04)

• Managed schedules, cost control, risk assessments and contract administration for EPC projects in Panama, Colombia and Mexico.
• Led ISO 9001, 14001 and 45001 certification as coordinator and internal auditor; the company earned all three and renewed them for 4+ years.
• Coordinated the hiring of 100+ professionals for an international project in Bogotá; wrote company-wide SOPs.

Energy Market Analyst at ArcelorMittal Energy Purchasing (2017-02 – 2017-08)

• Built market and ROI analysis for an EPC combined-cycle power plant investment in Spain and energy supply contracts in Italy.

Procurement Supervisor – Construction at Samsung Engineering (2014-05 – 2015-08)

• Managed construction subcontracts through project closeout; reviewed quantities, budgets and schedules on an EPC project.

Procurement & Bids Coordinator, freelance (2013 – 2013)

• Earlier: Procurement & Bids Coordinator, freelance (2013) — cut material and service costs 30%.

MSc in Project Management for Environmental & Energy Engineering – Institut Mines-Télécom (2017)

BS in Civil Engineering (ABET-accredited program) – UASLP (2013)