Senior Account Manager at MOLEX (2013-01 – 2024-10)
- Maintain customer relationships with customers from buyers to the top management team.
- Coordinate the strategic planning, resource allocation and coordination of people and resources with key accounts.
- Understand and execute principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Strategizes, develops, implements, and monitors sales plans, business goals, operating plans and budgets for top line sales, growth, and longterm growth to ensure customer satisfaction, assigned quota attainment, and good reference accounts.
- Be on top of projects maintaining forecast visibility on each OEM / Part numbers on a Monthly basis.
- Establishes and coordinates weekly meetings for opportunity, registration and design reviews including quarterly business reviews with sales management.
- Maintains professional and technical knowledge by attending trade shows, electronics summits and educational workshops.
- Mentoring team members and may make sales calls jointly to ensure optimum customer relationships.
- Maintain Sales Force Opportunities monthly.
- Partners with various internal departments troubleshoot issues such as inventory and operations.
- Partners with marketing to develop and implement sales marketing programs and initiatives.
- Stay in top of incoming programs on each EMS (Electronic Manufacturing Services).
- Negotiating and adjusting billing margin by monitoring costs, competition and market conditions.
- Increase market share VS Competitors & maintain growth year over year.
- Keep parts on VMI / SMI / Consignment to secure business.
Senior Account Manager at MOLEX (2013-01 – 2024-10)
- Awarded business that Molex was not on the AVL (Approved Vendor List) awarding $3.5 MM USD on one single project at Jabil due to my ability to seek for more business ad due to the good relationship with the customers.
- At Sanmina on Arista OEM there were 2 Molex parts that were not approved by OEM and pursued to be awarded and won $5 MM USD for 2024 on those single parts
- I received an award (under my name) for best Supplier of the Year from Sanmina in 2013 due to best service.
- Increased share on CIENA / NOKIA OEMS by 35% due to service and price representing $2.5 MM USD.
Sales Engineer at MOLEX (2003-02 – 2013-01)
- Develop new customers in the Bajio Area (Aguascalientes, San Luis Potosi, Queretaro).
- Maintain excellent relationship with customers from buyers to the top management team
- Maintain CRM updated on a Monthly basis
- Be at Continental with the engineering Team for developing new programs for Automotive trucks
- Increase market share VS Competitors
- Maintain growth year over year.
Sales Engineer at MOLEX (2003-02 – 2013-01)
- Awarded the Best Sales Engineer of the Region in 2005 with in Molex. (Growing my territory 40% VS prior Year on Jabil Motorola Symbol projects and Continental for the TPMS (Tire Pressure Measure system).
- Designed and awarded a customized connector for Freightliner / Kenworth trucks cluster representing $500K USD on one single KK Header part number.
- Grow relationships with customers from all levels on each EMS Account.
Warehouse Manager at MOLEX (2001-01 – 2003-02)
- Leader of ISO14000 Implementation and certification for Molex Guadalajara plant.
- Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department.
- Responsible for coordinating and implementing IMDS (International Material Data System) in Molex Guadalajara.
- Supervisory experience managing a headcount of 25 employees with 24/7 coverage.
- Contributes to budget development and performance standards of department and direct reports.
- Provides leadership and management direction to my operational team that includes hiring, managing employee performance, training, and salary administration.
- Make sure that Inventory of raw material is accurate in 99% doing Cycle counts every week.
- Make sure to deliver shipments on time to Customers.
Warehouse Manager at MOLEX (2001-01 – 2003-02)
- Created a very good atmosphere and relationship with Warehouse coworkers and subordinates.
- Accomplished two years in a row 98% Accuracy in Raw material and Finish goods Warehouses.
- Increased best service within Customer Service areas doing our best to ship in time, including expedites available 24/7.
Master Production Scheduler at MOLEX (1999-09 – 2001-01)
- Make sure that all components were scheduled according to purchasing arrival dates with the traffic department and plan production for all the month having a weekly meeting with the Purchasing team.
- Maintained detailed documentation of scheduling activities, providing valuable insights into future decision-making processes.
Master Production Scheduler at MOLEX (1999-09 – 2001-01)
- Good planning for production without shortages avoiding line down situations
Production Manager at IBM (1998-03 – 2001-10)
A multinational technology company that specializes in computer hardware, software, and IT consulting. Headquarters are located in Armonk, New York, IBM operates in over 175 countries with more than 300,000 employees and is a publicly traded company listed on the Dow Jones Industrial Average. It's known for its research and development, particularly in areas like artificial intelligence (with Watson) and cloud computing.
- I was responsible for making sure that the production plan of the shift of number of laptops was accomplished and 100% accuracy of traceability of each laptop model in what process of the production stop where in.
- Responsible for Serviceability (Locate all computers in each production process and make sure to ship it on time to the correct customer
- 99% Accuracy on Serviceability.
Quality Engineer at ZF Group (1997-04 – 1997-10)
A global technology company that provides advanced mobility systems for passenger cars, commercial vehicles, and industrial technology. They are known for their expertise in areas like chassis technology, driveline and e-mobility solutions, and more. ZF has a strong global presence with numerous production locations and a large workforce.
- Responsible for contacting international suppliers for defective parts, send the information on the issue and ask for corrective actions to make sure that the supplier provides a solution for the next shipments
- Meke sure that all suppliers provide the 8D report on time making sure to send good parts.
Production Engineer at Actimuebles Oficinas (1995-05 – 1995-12)
- Coordinate that each production area where on schedule to deliver to End customer the production KIT
- Make a full production reorganization to be more efficient
- Designed the new production line structure (Reengineering) and make the production process more efficient.
