Gerardo Siller coss

Dynamic and results-driven professional with extensive experience in customer service, SAP system implementation, logistics management, and sales. Bilingual in

Spanish and English, with a proven track record of optimizing operational efficiency, leading teams, and delivering exceptional client service.

Six Sigma Green Belt certified, with a strong commitment to continuous improvement and quality assurance.

Mubea de México Customer Service / SAP Key User / Inside Sales

February 2020 – Present

 Managed the complete sales process, ensuring customer satisfaction and timely delivery of products.

 Trained end-users in the SAP SD module, enhancing system utilization and process efficiency.

 Oversaw pricing updates, customer creation, and part number setups in SAP to streamline operations.

Universidad Autónoma del Noreste

Business Administration

May 2003