Maintenance Coordinator at BetterWho (2025-08 – Present)
- Managed and oversaw daily operations of the maintenance department, prioritising workload for optimal productivity.
- Kept records of repairs and adjustments to help prevent future issues.
- Examined work orders to determine priorities.
- Completed thorough property inspections before, during and after tenancies.
- Managed a portfolio of 50+ properties, coordinating maintenance, inspections, and tenant communications.
- Delivered exceptional customer service to tenants, addressing queries promptly to ensure retention.
Data Researcher at Gordian Staffing (2024-10 – 2026-04)
Freelance
- Utilised advanced statistical techniques to evaluate research data, contributing to enhanced data accuracy.
- Presented research findings to senior management through detailed reports, facilitating informed decision-making.
- Synthesised large datasets into actionable insights, elevating decision-making.
Maintenance Coordinator at True work logistics (2024-11 – 2025-08)
- Delivered exceptional customer service to tenants, addressing queries and concerns promptly to ensure tenant retention.
- Facilitated smooth move-in and move-out processes for tenants, including inventory checks and deposit management.
- Managed emergency situations, such as property damage or urgent repairs, ensuring swift resolution.
Maintenance Coordinator/Secretary at Interval International (2022-01 – 2024-08)
- Completed thorough property inspections before, during and after tenancies.
- Managed a portfolio of 50+ properties, coordinating maintenance, inspections, and tenant communications.
- Delivered exceptional customer service to tenants, addressing queries promptly to ensure retention.
- Administered housing benefit claims, assisting tenants in navigating complex application procedures.
