Héctor Adrián Cornejo Martínez
Ingeniero en Sistemas Computacionales
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Sobre mí
Computer Systems Engineer, with experience and skills in needs detection and meeting requirements, software and hardware technical support, creating media content, customer service, area channeling, organization, and teamwork. Focused on results, process improvement, problem analysis, and developing projects.
Experiencia
Technical Support and Advertising Development at Más que Alimentos y Bebidas en un Clic, S.A. de C.V. (2022-12 – 2024-11)
- Customer services
- Editing and Development of social media
- Advertising for course presentations
Technical Support and Projects Development Department at Soluciones Avanzadas y Servicios Digitales, S.A. de C.V. (SAS-Digital) (2022-01 – 2022-09)
- Customer services
- Project presentations
Technical sales support at Soluciones 10 con Más, S.A. de C.V. (S10Plus) (2020-07 – 2021-12)
- Customer services
- Project presentations
Customer Service Department at Servicio de Administración Tributaria (SAT) (2019-09 – 2020-03)
- Audit of Service Levels for Call Center
Professional Internship at Megacable Comunicaciones de México (MCM Telecom) (2018-08 – 2018-12)
- Telephone equipment configuration
- Tracking of customer requests
- Technical assistance to repair equipment at client offices
- Delivery and installation of telephone equipment to clients
Educación
Bachelor's Degree in Computer Systems Engineering (CSE) – Universidad del Valle de México (2014-08 – 2018-12)
