Hector Macias Aceves

QA Test Engineer with wide experience testing software across multiple projects, including infotainment systems (Android Auto), mobile applications (iOS/Android), and point-of-sale platforms. I specialize in manual functional testing, ensuring high-quality releases through regression, system, end-to-end, exploratory, and production validation. Known for strong analytical thinking, attention to detail, and the ability to own testing processes end-to-end.

I've also contributed as a QA technical lead, fostering collaboration, clear communication, and continuous improvement within teams.

QA TEST ENGINEER at LUXOFT MEXICO (2024/01 – 2025/09)

Conducted manual functional testing for an automotive audio-entertainment app (android auto) in compliance with numerous business requirements, ensuring high quality and the best experience for end users.

• Maintained and improved test cases with accuracy, clarity, and bidirectional traceability to requirements, optimizing test speed and coverage
• Participated in peer review for created test cases
• Analyzed requirements, identifying ambiguities and gaps which helped product team to improve detail and readability as well as facilitating its understanding in coverage
• Supported the automation team with manual testing over the automated tests under development and provided feedback to aid debugging and improvement
• Identified, logged and tracked defects through resolution
• Created technical documentation for special tests
• Participated in technical triage and defect analysis discussions with the customer to drive issue resolution

SENIOR TEST ENGINEER at DEXTRA TECHNOLOGIES - A DELOITTE BUSINESS (2019/04 – 2022/06)

As part of the quality systems test team, I collaborated on the design of comprehensive test strategies and test plans for customer's new point-of-sale system products (card payment kiosks and stands). Worked closely with the embedded systems development team for creating functional manual test cases for the whole system, including the firmware functionality along with peripherals (scanners, cash drawers, printers, card readers) and the mobile App (iOS).

• Represented and led the quality systems team in both high-level, triage and technical meetings with the customer, providing status and test progress updates
• Conducted thorough manual functional testing and some automated test runs, identifying, reporting and tracking issues until resolution
• Delivered detailed test reports and feedback to stakeholders

QUALITY MASTER at DEXTRA TECHNOLOGIES - A DELOITTE BUSINESS (2022/06 – 2023/11)

On 2022 I was promoted to quality master where I led a quality systems team and kept the ownership of the testing process for new products, delivering solutions that met customer requirements.

• Managed the team workload effectively and acted as the primary customer contact throughout the testing lifecycle, ensuring alignment and timely communication
• Delivered detailed test status, coverage metrics, reports and participated on meetings with the customer providing feedback and testing time estimates, being a key role in helping the project and release management teams with the software release decisions
• Collaborated closely with automation engineers to clarify business requirements and expected results
• Trained and mentored new team members on both quality systems and quality assurance teams, supporting their onboarding and professional development

MOBILE APPLICATION SUPPORT TEST ENGINEER at ANEXINET (VERINEXT) (2018/11 – 2019/04)

As a support engineer, I was in charge of understanding, analyzing, reproducing, testing and generating the corresponding defect reports for issues that occurred in production across the various mobile applications (iOS and android) developed by the company.

• Acted as an intermediary between customers and the development team, maintaining close communication and monitoring until the issues were resolved, validated and root cause identified
• My position played a key role in maintaining the quality of the applications and providing close, fast, and effective support, saving time and increasing confidence in the products and building trust with the customers

MOBILE APPLICATION TEST ENGINEER at ALCATEL ONETOUCH (TCL COMMUNICATION) (2014/11 – 2018/05)

As part of the validation team, I owned the design, implementation and testing of a comprehensive quality test strategy for the android mobile applications pre-loaded on the company products (smartphones and tablets), to ensure compatibility, functionality and usability.

• Developed test plans and conducted thorough functional manual testing to identify, report and track the issues on the applications before homologations with customers and factory production
• Delivered detailed test results reports to the validation team, enabling informed decision-making
• Participated in product kick-offs, strategy meetings and technical discussions with project managers to align application testing efforts with business goals

BS in NETWORKS AND TELECOMMUNICATIONS ENGINEERING – I.T.E.S.O. (INSTITUTO TECNOLÓGICO Y DE ESTUDIOS SUPERIORES DE OCCIDENTE) (2006 – 2011)