Helnes Garcia

Deliver reliable and professional support as a Remote Receptionist / Dispatcher by ensuring accurate call handling, structured communication, and precise data entry. Contribute to organizational efficiency through consistent process adherence and dependable remote work performance.

Monitored GPS systems and maintained real-time communication with drivers.

Logged dispatch activities with 100% accuracy, supporting compliance and audits.

Improved response times by 15% through proactive route adjustments.

Analyzed project data, budgets, and field inspection reports to support operational decision-making and ensure compliance with financial and technical requirements.

Performed detailed analysis of construction and industrial manufacturing projects, identifying optimization opportunities and cost-saving measures.

Industrial Engineer with 20+ years of experience in manufacturing, logistics, warehousing operations, and process optimization. Strong background in data analysis, inventory control, continuous improvement, and operational efficiency across automotive, semiconductor, and industrial construction sectors. Skilled in interpreting large datasets, optimizing workflows, and implementing Lean strategies to reduce waste and improve performance