Hugo Alvarez

Over the years I have gained experience in customer service. I have worked for over 10 years in Customer service building relationships with customer. serving as a bridge to provide excellence services.

I recently changed to IT. field, I'm currently taking a course and preparing to take the CompTIA A+

I have worked as customer service for cable company.

taking incoming calls for billing purposes and troubleshooting.

ticket creation.

equipment reboot.

pc knowledge.

North Dallas High School

Diploma.