Ingeniero en Sistemas con 5 años de experiencia
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IT Specialist at Zebra Pen
General department activities, biometric access control, databases, CCTV. Technical support for Office, Windows, mobile devices, scanners, iPads, and vendor software (UPS, FedEx); as well as maintenance and support for laser and thermal printers (labels). OTRS and GLPI ticketing systems. Activities related to CTPAT certification guidelines. Management and configuration of users, accounts, and licenses. Management of long-term projects.
IT Support Engineer Level 2 at Atos
Part of the Remote Control Center team focused on handling tickets through the ServiceNow system, utilizing tools like Nexthink, to meet the needs of our client. Advanced support on Windows and MacOS, Software, Office Package, Cloud PCs, Client Platforms and SAP.
IT Architect Intern at Chubb Insurance
IT Project Management; Power Apps; Site creation inside Village tool, Administrative activities; Development of skills and abilities related to the field.
IT Intern at Citrofrut Grupo Proeza
Technical Support to enduser; Service Desk & Active Directory; Equipment configuration for new employees; Ticket tracking for advanced requirements.
User Testing Web/Software Tester at Freelancer
Web Testing; Software Testing; One-on-one interviews with 4.9/5 User Rating
Administrative Computing Engineer – Universidad Tec Milenio Las Torres (2026-04)
