Talent Development Senior Manager at Rosewood Mandarina (2024-06 – Present)
Team Pre-Opening 2025
Corporate Quality & Training Director at Nomade People (2023-06 – 2024-06)
- Bringing Company Culture to Life
- Recertify in FORBES, Intertek by Cristal and ISO 22 000
- Create and measure training plans for the different properties
- Organizational design for the company
- Implementation of a communication and leadership plan for directors and managers
- Operational support with COO
Learning & Development Manager at Etéreo an Auberge Resorts Collection (2021-01 – 2023-12)
Team Pre-Opening, 2 years
- Create and implement Etéreo Talent Experiences
- Design LATAM Regional Training for the different hotels of the brand
- Lead the Planet Auberge and Best Place to Work GPTW program
- Training and Development in the hotel
- Quality for continuous improvement in processes and service standards (Forbes)
- Talent Benefits
- Support to GM for management activities such as communication, planning and leadership
Learning & Development Manager at Sofitel Mexico City Reforma (2019-01 – 2021-12)
Team Pre-Opening, 2 years
- Training for the entire hotel, administering and integrating reports to STPS and Corporate
- Forbes Standards
- Participate in strategic planning, contribute to continuous improvement, identify and comply with KPIs
- Training and team building for project development
- Perform sales prospecting and closing sales, identify strategic alliances
- Manage projects of the various business divisions
Manager of Cultural Transformation at TV Azteca S.A. de C.V. (2018-01 – 2019-12)
1 year (Jorge Garraldo)
- Certify the company as a Great Place to Work
- Design and provide training in different areas
- Obtain the ESR Distinction from CEMEFI
- Obtain the ethical results of the self-regulation committee to be included in the Sustainability Report
- Labor relations, unions and support to the operation
- Manage the different corporate programs in Social Responsibility and Sustainability
- Manage Trainee program
- Develop strategic plans to transform the work culture and work environment
- Coaching at management level
- Forming and managing the Corporate Social Responsibility Committee
- Active participation in the development of the 'To Whom It May Concern' program and in the 'Live without drugs' and 'Juguetón' campaigns
Consulting Partner at Bench Consulting México S.A de C.V. (2017-01 – 2017-06)
- 5 years total
- Incorporate new line of business in the Business Development division
- Obtain certifications and/or best practices for Clients in Business Consulting, Human Talent & Training, and Quality Management Systems
- Participate in strategic planning, contribute to continuous improvement, identify and comply with KPIs
- Training and team building for project development
- Perform sales prospecting and closing sales, identify strategic alliances
- Manage projects of the various business divisions
Recruitment Manager at Bench Consulting México S.A de C.V. (2017-07 – 2017-12)
1 year
- Recruitment for pre-opening team at Director, Management and Staff level
- Develop strategic plans for decision making in the T&C area
- Advise Management on Organizational Development
- Report indicators to Corporate
- Support Corporate properties
Quality and Organizational Development Manager at Epsilon Ingeniería y Conectividad S.A. de C.V. (2015-01 – 2017-12)
3 years
- Certify the company in the international standard ISO 9001: 2015
- Organizational reengineering with new business models
- Training leaders in the different committees and acting as Management Representative
- Planning, organization, direction and control of the Quality and Organizational Development area
- Control the Balanced Scorecard, reporting KPI results and improvement actions
- Manage the training of the Health and Safety and Occupational Health and Safety (SHSO) program
- Lead the internal 'Trainee' training program for the Commercial area
- Create a culture of Social Responsibility through the support of ESR and Global Compact (UN)
Human Resources and Organizational Development Manager at Contenido Científico (CONCIEN) S.A. de C.V. (2013-01 – 2015-12)
- 5 years
- Certification of the company and its subsidiaries in the ISO 9001 international standard
- Delivery of the policies and procedures manual
- Planning, organization, direction and control of the Quality and Organizational Development area
- Control the Balanced Scorecard, reporting KPI results and improvement actions
- Manage the training of the Health and Safety and Occupational Health and Safety (SHSO) program
- Lead the internal 'Trainee' training program for the Commercial area
- Create a culture of Social Responsibility through the support of ESR and Global Compact (UN)
