Ivan Reyes

Highly skilled and dynamic Services Architect, bringing forth the ability to effectively manage and oversee optimal enterprise services for organizations. Adept in setting up administrator and server accounts, and experienced in managing the functionality of systems. Resourceful, and committed to continually advancing my knowledge of relevant technologies.

L'Oreal 2021-Today – Services Architect

AMER Subject Matter Expert for Low Code/No Code projects using Power Platform

Technologies.

Americas Collaboration Services Technical Architect / Subject Matter Expert:

Technical expert for Collaboration Products and Services.

Design / Build evolutions /releases / features considering Security / Finance / Data

Privacy / Sustainability

Pro-actively manage relationship with LATAM internal stakeholders and identify their requirements -HR, Internal Communication, Facilities, Retail, Manufacturing.

Develop Digital Employee Experience Analytics/Score to understand employee needs as we do for our consumers.

Contribute to develop Employees new skill sets appropriate to the future of work.

Enterprise Seach Project, Bing Chat, Copilot, and AI

Understand, challenge and clarify internal stakeholders requirements and manage the right balance between those requirements and IT constraints and capabilities

Orbia 2017-2021 -- Global Services Coordinator

Global Lead for Implementation for Identity Program. This initiative consist in the implementation for IGA (sailpoint tool), and desing of identity governance to integrate

Identity applications, SAP environemnts , Azure, AD, O365, salesforces & more, for user to Join, move and leaver.

Cloud Service Owner, Azure service for 40 countries with 400+ Servers

O365 Owner Service, more than 40 countires and 13000 users around world

O365 Europe Migration Project.- Migration tenant to tenat for 3600 users, migration for mailboxes, permissions, sharepoint sites, etc. Project Developed in Poland and

Netherlands

Global Technical lead and Sr Support for Shared services. O365, Active Directory,

Deployment.

SSO, Mail Relay, ADSync, ADFS, AD, services Administrator.

Orbia 2015-2017 -- Datacenter Operator

Led the implementation of a high-availability Exchange 2010 DAG solution, supporting

500 users at the Tlalnepantla corporate site.

Deployed and managed System Center Virtual Machine Manager to centralize operations for Hyper-V servers across Mexico and Central America.

Coordinated the Tlalnepantla data center infrastructure refresh, including the design and implementation of a 4-node Dell FX blade cluster with VMware 6.0, migrating 70+

physical and virtual servers to the new environment.

Implemented Dell Compellent SAN storage and managed data protection using

Networker, Data Domain, and vSphere Data Protection (VDP) integrated with vCenter.

Led the "Active Directory Upgrade" project, upgrading 44 domain controllers across 16

countries, seamlessly transitioning 8,500 users from Windows Server 2003 to 2012 R2.

Delivered comprehensive support for Windows Server environments across 16

countries and 49 locations, including Exchange, DHCP, file servers, print services,

backups, and SAN storage.

Harvard Business School Online 2021 - Global Business

Harvard Business School Online 2021- Leading with Finances

Tecnológico de Monterrey - Manager Skills

Universidad Emilio Cárdenas, S.C. - Speciality Informatic Projects and Web technologies

Universidad Emilio Cárdenas, S.C. - Informatic Engineering