Jorge Arredondo

I realized a bachelor’s degree in international business with a double degree in the University of Seattle, where I learned to manage a variety of challenging situations in areas such as procurement, sales, logistics, warehousing, and negotiation. This has enabled me to analyze internal and external issues to identify opportunities for improvement and implement processes that yield better results.

Ground Operations Analyst at Akzent Logistics (2025-05 – Present)

• Coordinating import and export operations, providing customer support in managing the supply chain between carriers, and Mexican and U.S. customs brokers, as well as handling the documentation required for customs clearance.
• Maintain constant communication with suppliers and shippers.
• Responsible for receiving, sending, and controlling the required documentation.
• Review inventory and crossing documents.
• Collaborate with cross-functional teams to resolve operational issues and minimize delays.
• Generate detailed operational reports and KPIs to support strategic decision-making.

Import/export intern at AMCOR (2024-06 – 2024-11)

• Coordinated international shipments ensuring compliance with customs regulations and timely delivery.
• Monitored inventory levels to align with supply chain demands and purchasing schedules.
• Assisted in managing import and export documentation, including bills of lading and invoices.
• Analyzed shipment data to identify inefficiencies and recommend process improvements.

Finance & Logistics intern at Grupo NEEF (Construction business) (2022-12 – 2023-04)

• Supply chain
• Inventory analysis
• Expense control
• Purchasing
• Machinery & equipment control

Customer Service Specialist at Banorte (2020-08 – 2020-11)

• Analyst of mortgage and automotive loans
• Credit and debit accounting management loan and insurance analyst
• Daily communication with customers

Customer Service Specialist at Teleperformance, Chime digital bank USA, USA (2020-08 – 2020-11)

• Analysis of information to determine to authorize the payment of checks
• Evaluated account and service histories to identify trends, using data to mitigate future issues
• Consulted with outside parties to resolve discrepancies
• Resolved customer complaints by determining cause of problem and expediting correction

Bachelor in Science of Business Administration – UANL - City University of Seattle (2020-09 – 2025-05)

– Universidad Tecmilenio (2025-08 – 2026-04)