Jorge Emilio Ortiz Prieto

Senior Business Analyst with 13+ years of experience in requirements analysis, business process optimization, system integration, and data validation across enterprise technology and financial services environments. Proven track record delivering measurable business impact, including 20% process efficiency improvements and 35% reduction in operational errors through process standardization and workflow optimization. Experienced in stakeholder management, Agile delivery, user stories, UAT coordination, and cross-functional collaboration to translate business needs into scalable technology solutions that support operational efficiency and strategic decision-making.

Freelance Business Analyst

(2025-08)

• Performed business analysis and data validation activities for financial processes, including regulatory reporting analysis, data reconciliation, and documentation of data flows, business rules, and reporting requirements.
• Collaborated with stakeholders to identify reporting gaps and improve operational accuracy.
• Supported process improvement initiatives focused on reporting consistency and data quality.

Senior Client Delivery Consultant - Nasdaq

(2022-10 - 2025-07)

• Led end-to-end system implementations and platform configuration initiatives for enterprise financial services clients.
• Conducted business process analysis and translated business requirements into functional specifications and scalable system solutions.
• Performed data validation, reconciliation, and impact analysis to ensure reporting accuracy and operational reliability.
• Collaborated with cross-functional stakeholders across business and technical teams to support strategic initiatives and regulatory requirements.
• Led UAT cycles, production releases, and post-go-live stabilization activities to ensure successful solution adoption.
• Supported process improvement initiatives that enhanced operational efficiency and reduced reporting inconsistencies.

Business Analyst - Capgemini

(2022-03 - 2022-10)

• Gathered, analyzed, and documented business and functional requirements for technology initiatives.
• Conducted business process analysis and identified optimization opportunities that improved process efficiency by 15%.
• Developed user stories and acceptance criteria to ensure traceability between business needs and technical delivery.
• Collaborated with business stakeholders and technical teams to align solutions with operational objectives.

Systems Operations Consultant - Scotiabank

(2019-01 - 2021-10)

• Managed critical incidents and supported business continuity operations in high-volume enterprise environments.
• Conducted root cause analysis and implemented workflow automation initiatives that improved operational efficiency by 20%.
• Standardized operational processes reducing system errors by 35% and improving service reliability.
• Served as escalation point for high-impact operational issues, collaborating with cross-functional teams to support business continuity.

Systems Analyst - Seguro Energy

(2016-02 - 2018-12)

• Analyzed business needs and supported system integration initiatives aligned with operational objectives.
• Documented functional requirements and collaborated with stakeholders on process improvements.

Support Level 2 - Tata Consultancy Services

(2015-10 - 2016-01)

• Provided production support, incident resolution, and root cause analysis in high-volume environments.

IT Budgets Analyst - Holding Leos

(2015-02 - 2015-10)

• Supported IT budget planning, cost optimization, and financial reporting activities.

Software Developer / Tester - Accenture

(2012-07 - 2015-01)

• Participated in SDLC activities including analysis, testing, deployment, and enterprise application support.

Bachelor's Degree - Computer Systems Engineering - Tecnológico de Estudios Superiores de Ecatepec (2006 - 2011)