Freelance Business Analyst
(2025-08)
- Performed business analysis and data validation activities for financial processes, including regulatory reporting analysis, data reconciliation, and documentation of data flows, business rules, and reporting requirements.
- Collaborated with stakeholders to identify reporting gaps and improve operational accuracy.
- Supported process improvement initiatives focused on reporting consistency and data quality.
Senior Client Delivery Consultant - Nasdaq
(2022-10 - 2025-07)
- Led end-to-end system implementations and platform configuration initiatives for enterprise financial services clients.
- Conducted business process analysis and translated business requirements into functional specifications and scalable system solutions.
- Performed data validation, reconciliation, and impact analysis to ensure reporting accuracy and operational reliability.
- Collaborated with cross-functional stakeholders across business and technical teams to support strategic initiatives and regulatory requirements.
- Led UAT cycles, production releases, and post-go-live stabilization activities to ensure successful solution adoption.
- Supported process improvement initiatives that enhanced operational efficiency and reduced reporting inconsistencies.
Business Analyst - Capgemini
(2022-03 - 2022-10)
- Gathered, analyzed, and documented business and functional requirements for technology initiatives.
- Conducted business process analysis and identified optimization opportunities that improved process efficiency by 15%.
- Developed user stories and acceptance criteria to ensure traceability between business needs and technical delivery.
- Collaborated with business stakeholders and technical teams to align solutions with operational objectives.
Systems Operations Consultant - Scotiabank
(2019-01 - 2021-10)
- Managed critical incidents and supported business continuity operations in high-volume enterprise environments.
- Conducted root cause analysis and implemented workflow automation initiatives that improved operational efficiency by 20%.
- Standardized operational processes reducing system errors by 35% and improving service reliability.
- Served as escalation point for high-impact operational issues, collaborating with cross-functional teams to support business continuity.
Systems Analyst - Seguro Energy
(2016-02 - 2018-12)
- Analyzed business needs and supported system integration initiatives aligned with operational objectives.
- Documented functional requirements and collaborated with stakeholders on process improvements.
Support Level 2 - Tata Consultancy Services
(2015-10 - 2016-01)
- Provided production support, incident resolution, and root cause analysis in high-volume environments.
IT Budgets Analyst - Holding Leos
(2015-02 - 2015-10)
- Supported IT budget planning, cost optimization, and financial reporting activities.
Software Developer / Tester - Accenture
(2012-07 - 2015-01)
- Participated in SDLC activities including analysis, testing, deployment, and enterprise application support.
