Director IT
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Responsible for the Technical Account Management of a portfolio of Global/TOP Clients (JPMorgan Chase, PayPal & Chime). This position is also responsible to build and keep a strong and positive relationships with Clients, proactively identifying improvements to the IT Service processes, and providing internal follow up to meet the SLA.
Teleperformance - Senior manager from 2020 currently.
NICE systems ltd - PSE-PMO from 2016 to 2019
GFBANORTE - PMO from 2009 to 2016
La Salle de Seglares - Digital transformation dipoloma. from 2019 to 2019
La Salle de Seglares - MBA. from 2009 to 2011.
La Salle de Seglares - Bachelor degree. from 2004 to 2008.
