Customer Care Specialist
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Operator agent specializing in fraudulent analysis and financial operations, as well as operational activities and personnel supervision.
Over the phone customer service, inbound/outbound calls, mostly fraud transactions, analyst, specialist assisting cardholders with credit or debit accounts. Prompt assistance in financial operations.
Advice and motivation to team members, under work schemes and strategies, to promote and increase productivity.
Motivation and prompt advice to the work team.
Bachelor's Degree in International Affairs and Foreign Trade.
