Jose Rivera

Results-driven and enthusiastic Business Developer. Adept at leading high-performing teams, streamlining operations, and enhancing customer experience through strategic leadership and data-driven decision-making. Recognized for building strong relationships, fostering team collaboration, and delivering consistent results in fast-paced environments. Known for being trustworthy, dependable, and professional, with a strong commitment to continuous improvement, clear communication, and problem-solving excellence.

JS Fittings- Work from Home-Remote Part Time-10 hrs/week November 2025-Present

Business Development

• Spearheaded market entry strategy for the Mexican industrial sector, successfully launching JS Fittings product lines (pipe fittings/flanges) and establishing a competitive presence.
• Identified and secured B2B accounts within the target industries (Oil & Gas, Petrochemical, Construction) in Mexico.
• Developed and localized high-impact sales materials (email templates, cold-calling scripts, and business invitation templates) specifically adapted for the Mexican market's business culture and language.
• Significantly improved lead generation and conversion rates by standardizing outreach communication and developing professional presentations.
• Managed the end-to-end communication cycle, from initial contact and qualification to securing meetings with key decision-makers.
• Served as the primary operational liaison between the sales/logistics team in China and potential customers in Mexico, ensuring clear communication on product specifications, lead times, and shipping logistics.
• Collaborated closely with the manufacturing/engineering team in China to relay specific market requirements (e.g., surface treatment, tolerance standards like ± 12.5% ±1mm, and quality control expectations. Facilitated smooth negotiation and contract finalization.

Business Development-Lead Generation-Manager

• Lead Generation Strategy & Management - Developed and maintained a robust pipeline of qualified B2B and B2C leads aligned with each campaign’s strategic objectives. Worked closely with CEOs and Managing Directors to define target criteria, then conducted in-depth research, lead validation, and CRM integration for sales enablement.
• CRM Optimization (HubSpot) - Managed HubSpot CRM to streamline lead flow and sales activity. Created and optimized workflows, automated deal stages, tracked sequence performance, and ensured seamless data imports for agent use.
• Operations & Team Oversight - Supported daily operations of remote teams by conducting live call monitoring, providing real-time coaching, and assisting with live chat. Designed and maintained internal Standard Operating Procedures (SOPs), including rules and regulations, call scripts, and communication templates.
• Talent Acquisition & Campaign Alignment - Sourced and evaluated talent for campaign-specific needs, ensuring candidates matched skill requirements and organizational culture across both B2B and B2C verticals.
• Training & Onboarding - Designed and led training programs for new hires across multiple campaigns, covering systems, processes, sales techniques, and client expectations to ensure rapid ramp-up and consistent performance.

Operations Manager -Short Project-Work from Home July 2024- January 2025

• Talent Acquisition & Campaign Alignment - Sourced and evaluated talent for campaign-specific needs, ensuring candidates matched skill requirements and organizational culture. 
• Training & Onboarding - Designed and led training programs for new hires across multiple campaigns, covering systems, processes, sales techniques, and client expectations to ensure rapid ramp-up and consistent performance.
• CRM Optimization (GHL) - Managed GHL CRM to streamline lead flow and sales activity. Created and optimized workflows, automated deal stages, and ensured seamless data imports for agent use.
• Operations & Team Oversight - Supported daily operations of remote teams by conducting live call monitoring, providing real-time coaching, and assisting with live chat. Designed and maintained internal Standard Operating Procedures (SOPs), including rules and regulations, call scripts, and communication templates.
• Sales Optimization - Increased team sales output by over 600%, successfully shifting performance from an average of one sale every other day to a consistent 3–5 sales daily.

B.A. in Business Administration. Tecnologico de Monterrey Monterrey, Mexico. (2002-2005)

Project Management Certification from the Project Management Institute Online In Progress