Senior Business Analyst - Capgemini
(2025-01 - 2026-01)
- Participation in the operational and functional transition process between Seguros Monterrey and Capgemini.
- Requirements gathering, analysis, and transfer of functional and operational knowledge.
- Coordination of follow-up sessions with business and technology teams.
- Preparation and validation of functional documentation, evidence, and operational processes.
- Follow-up on functional requirements and operational continuity during the transition.
- Collaboration in initiatives related to APIs and system integration at a functional level.
- Support during the stabilization and adoption of operational processes by the assigned team.
- Analysis of historical documentation and documentation generated in previous initiatives to identify requirements, processes, business rules, and functional dependencies.
- Use of Generative Artificial Intelligence tools to support document analysis, identify inconsistencies, detect missing information, and complement requirements gathering and business rules.
- Identification and documentation of gaps, ambiguities, and opportunities for improvement in processes and functional requirements.
Senior Business Analyst - Capgemini
(2024-01 - 2025-01)
- I led the strategic requirements gathering for the modernization of GBMV portals.
- Backlog management and functional definition for GBMV, Valmer Mexico, and Costa Rica.
- Coordination of workshops and sessions with stakeholders and technical teams.
- Participation in digital transformation initiatives using Liferay.
- Functional leadership of the Business Analysts team.
Senior Business Analyst - Capgemini
(2021-01 - 2023-01)
- Participation in strategic initiatives related to governance, quality, cards, and operational processes.
- Functional requirements gathering and analysis of business rules.
- Management of functional documentation under Agile methodologies.
- Continuous coordination with business areas and multidisciplinary teams.
Senior Business Analyst - Softek
(2021-01 - 2021-12)
- I led the gathering and definition of functional requirements for the evolution of prepaid mobile telephony products and services, aligning business needs and technical capabilities.
- Facilitation of workshops with stakeholders for the definition of rate plans, data packages, costs, commercial benefits, promotions, and operational rules.
- Preparation of user stories, acceptance criteria, business rules, and functional documentation to ensure end-to-end traceability.
- Development of functional prototypes and validation of contracting, activation, recharge, balance inquiry, and service administration flows.
- Functional analysis and continuous refinement with technical teams to ensure consistency between commercial strategy, user experience, and technological implementation.
Business Analyst - Darefort
(2019-01 - 2021-01)
- Participation in national digital transformation projects for App Bienestar, mobile banking, and CoDi.
- Coordination of requirements gathering, functional validations, and demonstrations with users.
- Supervision of functional testing and operational deployments at a national level.
- Coordination of internal automation and corporate intranet projects.
Business Analyst - IDS
(2018-01 - 2019-01)
- Functional analysis for financial initiatives related to multi-currency and ISR.
- Preparation of use cases and analysis of financial processes.
- Participation in functional improvements and operational closing processes
Business Analyst - Vantis
(2017-01 - 2018-01)
- Functional management of critical interfaces for Walmart stores' daily operation.
- Coordination of testing, rollout, and functional validations.
- Preparation of process diagrams and technical-functional documentation.
- Follow-up of developments and coordination between business and technology.
Functional Leader - Qualtop Group
(2016-01 - 2017-01)
- I led functional analysis for the automation of origination processes.
- Definition of requirements, roles, and privileges for the OpenText platform.
- Design of test cases and functional documentation.
Junior Project Coordinator - Nubaj IT & Consulting
(2015-01 - 2016-01)
- Analysis and improvement of institutional processes and administrative systems.
- Participation in functional auditing and documentation under MAAGTICSI and UML methodology.
- Functional coordination for corporate intranet and patient transfer projects.
Business Analyst - Planet Media
(2014-01 - 2015-01)
- Design, documentation, and optimization of processes for government projects.
- Preparation of functional documentation and business cases.
- Participation in functional testing and evaluation of technological solutions.
Business Analyst - Negocios Digitales
(2013-01 - 2014-01)
- Requirements analysis and functional documentation for institutional systems.
- Preparation of use cases, test matrices, and user manuals.
- Functional coordination and follow-up of multiple government projects.
