Karen Castañeda

Bilingual Medical Virtual Assistant with 6+ years

Medical Interpreter / Healthcare Support Specialist

Remote

2020 – Present

• Provided real-time interpretation between patients and healthcare providers in English and Spanish.
• Facilitated clear communication of medical information including diagnoses, treatments, and procedures.
• Assisted with patient intake, appointment scheduling, and follow-up coordination.
• Managed patient inquiries and supported administrative healthcare tasks.
• Maintained strict confidentiality and adhered to HIPAA compliance standards.
• Demonstrated strong knowledge of medical terminology and healthcare workflows.
• Collaborated with healthcare teams to improve patient experience and communication efficiency.

High School Diploma

Bachelor’s Degree in languages (Incomplete)