Ingeniera en energía
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Energy Engineer graduate with 3.6 GPA, specializing renewable and conventional energy, optimization, sustainability, climate change mitigation, and innovation.
Customer Service Representative (Top performer 2023)
Bilingual phone agent at AT&T Broadband Loyalty Department, specializing in customer retention, technical support, and sales of home internet services. Excelled in providing tailored solutions for billing inquiries and customized plans. Recognized as the top agent in 2023 for achieving the highest metrics in punctuality, adherence, sales, and customer service process improvement.
Bachelor's Degree in Energy Engineering
Metropolitan Autonomous University, Mexico City
