Internal medicine veterinary technician| AVES| 2026-current
- Supported veterinary internists in the management of complex medical cases, providing high-quality patient care from initial consultation through diagnostics, treatment, and follow-up.
•Built strong client relationships by providing empathetic communication and support while helping clients navigate complicated diagnoses and long-term treatment plans.
- Performed advanced technical procedures including venipuncture, IV catheter placement, sample collection, medication administration, and specialized treatment protocols.
Inventory manager | surgical technician at PVCC | Northwest Austin Veterinary Center (2024-01 – 2026)
- Managed all aspects of purchasing and inventory management, including vendor selection, negotiation, and contract management
- Developed and maintained strong relationships with suppliers to ensure timely delivery of goods while negotiating favorable pricing terms
- Conducted regular audits of inventory levels to identify obsolete or slow-moving items for liquidation or discontinuation
- Prepared surgical suites by sterilizing equipment, organizing supplies, and setting up anesthesia machines
- Skilled in dental prophy and dental x-rays
- Logging hospital inventory and abiding by budget cost provided
- Overseeing day to day surgical operations and training staff on surgical skills
- Managed post-operative care for patients, providing wound care and monitoring for any complications or infections
- Assisted with emergency surgeries, responding quickly to stabilize patients in critical condition
- Monitored patients during surgery, including vital signs, anesthesia levels, and fluid administration
CSR Supervisor | Veterinary Technician at VCA Hometown Animal Hospital | Pflugerville Texas (2019-01 – 2024-12)
- A liaison between management and staff, provided aid in problem solving among team members
- Maintained accurate medical records for each patient, documenting diagnoses, treatments, and progress
- Educated pet owners on post-operative care instructions and provided guidance on preventive healthcare measures
- Performed routine procedures such as vaccinations, blood draws, IV catheters, cystocentesis and wound dressings
- Provided exceptional customer service by promptly and effectively addressing customer inquiries, concerns, and complaints
- Assisted in training new team members on company policies, procedures, and best practices for delivering excellent customer service
Lead Kennel Technician at VCA Premier Animal Hospital | Cedar Park Texas (2018-01 – 2019-12)
- Cleaning, administering medication, and husbandry work for all animals in resort. Able to manage and assist up to 6 kennel technicians in single work day while maintaining a clean and friendly work environment
- Educated pet owners on basic animal care practices such as grooming, nutrition, exercise routines, etc
- Organized day to day expectations with resort that obtained up to 120 pets
- Demonstrated proficiency in administering subcutaneous and intramuscular injections
- Implemented infection control protocols to minimize the risk of disease transmission within the facility