Katelyn Newcom,VNA

I am a driven veterinary professional currently working as a veterinary specialist with a strong foundation in hospital operations, team leadership, and workflow efficiency. I am committed to fostering a positive, well-organized environment that supports both staff and patient care. I am eager to step into role where I can lead teams, strengthen operations, and contribute to the continued success of a hospital.

Internal medicine veterinary technician| AVES| 2026-current

• Supported veterinary internists in the management of complex medical cases, providing high-quality patient care from initial consultation through diagnostics, treatment, and follow-up.

•Built strong client relationships by providing empathetic communication and support while helping clients navigate complicated diagnoses and long-term treatment plans.

• Performed advanced technical procedures including venipuncture, IV catheter placement, sample collection, medication administration, and specialized treatment protocols.

Inventory manager | surgical technician at PVCC | Northwest Austin Veterinary Center (2024-01 – 2026)

• Managed all aspects of purchasing and inventory management, including vendor selection, negotiation, and contract management
• Developed and maintained strong relationships with suppliers to ensure timely delivery of goods while negotiating favorable pricing terms
• Conducted regular audits of inventory levels to identify obsolete or slow-moving items for liquidation or discontinuation
• Prepared surgical suites by sterilizing equipment, organizing supplies, and setting up anesthesia machines
• Skilled in dental prophy and dental x-rays
• Logging hospital inventory and abiding by budget cost provided
• Overseeing day to day surgical operations and training staff on surgical skills
• Managed post-operative care for patients, providing wound care and monitoring for any complications or infections
• Assisted with emergency surgeries, responding quickly to stabilize patients in critical condition
• Monitored patients during surgery, including vital signs, anesthesia levels, and fluid administration

CSR Supervisor | Veterinary Technician at VCA Hometown Animal Hospital | Pflugerville Texas (2019-01 – 2024-12)

• A liaison between management and staff, provided aid in problem solving among team members
• Maintained accurate medical records for each patient, documenting diagnoses, treatments, and progress
• Educated pet owners on post-operative care instructions and provided guidance on preventive healthcare measures
• Performed routine procedures such as vaccinations, blood draws, IV catheters, cystocentesis and wound dressings
• Provided exceptional customer service by promptly and effectively addressing customer inquiries, concerns, and complaints
• Assisted in training new team members on company policies, procedures, and best practices for delivering excellent customer service

Lead Kennel Technician at VCA Premier Animal Hospital | Cedar Park Texas (2018-01 – 2019-12)

• Cleaning, administering medication, and husbandry work for all animals in resort. Able to manage and assist up to 6 kennel technicians in single work day while maintaining a clean and friendly work environment
• Educated pet owners on basic animal care practices such as grooming, nutrition, exercise routines, etc
• Organized day to day expectations with resort that obtained up to 120 pets
• Demonstrated proficiency in administering subcutaneous and intramuscular injections
• Implemented infection control protocols to minimize the risk of disease transmission within the facility

High school diploma – Hutto high school (2014-01 – 2018-12)