Laura Lopez

•Lead the management of customer, internal and supplier complaints for all divisions of Symrise MX (Food & beverage, chemical product and fragrances).

•Lead process improvements to reduce scrap.

•Reduced response time to customers when they report deviations.

•Responsible for self-inspections.

•Participate in customer audits as well as certification audits.

I was a member of the Halal team and participated in the implementation of certification

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