Lorenza Esparza

Bilingual (English/Spanish) Legal Secretary/Legal Assistant with experience in workers' compensation and estate planning. Dedicated to providing exceptional legal and administrative support through strong organizational, communication, and case management skills. Eager to contribute to a collaborative law firm and expand my experience across additional areas of law.

Willing to relocate: Anywhere

Case Manager - Nabi Law Group - Beverly Hills, CA

(2023-09)

• Managed a high-volume workers' compensation caseload from intake through resolution.
• Prepare and file DORs, petitions, and other legal documents.
• Coordinate PTP, QME, IME, deposition, and diagnostic appointments.
• Maintain accurate case files and deadlines using MerusCase.
• Open insurance claims and communicate with carriers, clients, providers, and defense counsel.
• Calendar hearings, appointments, and litigation deadlines.
• Request and organize medical records, billing records, and diagnostic reports.
• Follow up on treatment authorizations and benefit issues, including TTD and PD.
• Review medical-legal reports and assist attorneys with case preparation.
• Draft professional legal correspondence and case status updates.
• Coordinate interpreter services for medical and legal appointments.

Legal Secretary/Assistant - Ukoha Ajike Law Office - Oakland, CA

(2022-11 - 2023-08)

Greeted Clients

• Assisted with probate and trust administration matters.
• Prepared Notices of Hearing and court filings.
• Drafted legal correspondence and client communications.
• Maintained attorney calendars and monitored case deadlines.
• Scheduled client meetings, court hearings, and notarizations.
• Communicated with clients, courts, and financial institutions.
• Opened new client files and maintained electronic case records.
• Collected and organized client information and supporting documents.
• Managed incoming calls, emails, and client inquiries. Sent out mail.
• Maintained confidential client records and legal files.
• Passed legal secretary certification from Humboldt State University.

Receptionist/File Clerk - Ratto Law Firm - Oakland, CA

(2019-04 - 2022-10)

• Greeted clients and visitors in a professional and courteous manner.
• Managed a high-volume, multi-line phone system.
• Directed incoming calls to the appropriate attorneys and staff.
• Notified attorneys and paralegals upon client arrival.
• Assisted walk-in clients while handling multiple phone lines in a fast-paced environment.
• Performed general administrative and office support duties.
• Processed, opened, and distributed high volumes of incoming and outgoing mail.
• Scanned, indexed, and uploaded legal documents into MerusCase.
• Named, organized, and routed electronic documents to the appropriate case files.
• Maintained accurate electronic records and document management in MerusCase.
• Trained and supervised mail department staff on office procedures and document processing.
• Ensured timely distribution of legal correspondence to attorneys and paralegals.
• Maintained organized physical and electronic case files.
• Supported daily operations of a busy workers' compensation law firm.

High School Diploma - John F. Kennedy High School (2010) Richmond, CA

Some college - Berkeley City College Berkeley, CA