Luis Alberto Burciaga

Organizational Systems Management & Electronics Engineer

Talento

Mexicali, MexicaliMiembro desde 26 de febrero de 2026

Quality managementDocument managementSituational LeadershipPDCASix SigmaKaizenSPC5SInternal AuditorCustomer satisfaction8D5W+2HLean ManufacturingCAP/CARPPAPAS9100ISO 9001ISO 45001ISO 14001FSSC 22000Problem solvingRisk ManagementSupplier management

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Quality managementDocument managementSituational LeadershipPDCASix Sigma

Sobre mí

Senior Specialist in Quality Control Engineering, Management Systems Coordinator (ISO) and Bachelor of Science in Electronic Communications Engineering (Hardware and Software) [IEEE]

Experiencia

Quality Process Engineer - BOE Technology Group Co., Ltd - Tijuana, Baja California, Mexico

(2024-09 - 2025-05)

PDCA: Quality tools, Manufacturing methodologies, Problem solving, 8D, Six Sigma-Green Belt, Kaizen, Projects, Multiple analysis, SPC, 5S, 5W+2H, Root Cause (7M), multiple graphic reports, Internal Auditor Leader, Situational Leadership, Customer satisfaction
Development of new products
Control, Assurance and Document management

Coordinator of the Integrated Management System - FEVISA - Mexicali, Baja California, Mexico

(2018-08 - 2023-11)

100% migration of the documentary structure of the new plant, with oven 1, 2 and 3
Annual effectiveness of 95% of internal and external audits
Customer satisfaction rate of 90% annually across the range of products
80% of staff trained in basic systemic thinking: PDCA
Management System Certifications: Health and Safety, Environment, Business Continuity, Quality and Safety: ISO 45001, 14001, 22301, 9001 and FSSC 22000
Management of internal & external audits, closure of non-compliances (clients, government)
Risk Management for organizational processes (six previous)
Management of structural and informative documents of the organization
Customer complaints management, AC - 8D reports and customer portals
Monthly report and meetings for senior and middle management of the SGI
Monthly presentation of process KPIs and process controls
Weekly training for new and ongoing staff according to SGI (6 ISO)

Quality Engineer (Systems/Assurance & Control) - Johnson Controls - Mexicali Area, Mexico

(2017-05 - 2018-05)

99% quality engineering for continuous improvement and development of new processes
Organization, Structure, Documentation, Inspection, Services and Controls of the Management System for compliance with mandatory requirements and other requirements
Approval of new parts (PAPSO/PPAP), CAP/CAR
Responding to customer complaints (8-D methodology)
MRB Coordination, Supplier RMA Coordination
Supervision of product/packaging labelling
Continuous Improvement Participant for Kaizen/Acceleration Events

Senior QA & QC Engineer - CHROMALLOY Southwest (Mexicali - San Diego) - Mexicali Area, Mexico

(2014-05 - 2017-03)

Claims/warranties reduction by 66% from 246 to 84 per year
100% compliance with FAA and EASA requirements for international aviation
AS9100 Rev. C Lead Auditor / Annual Internal Audit Planner Corrective/Preventive Actions / Lean Manufacturing Tools PFEMA / Quality Tools / NCR Customer Warranties & Complaints / Control Plans / 8D 5W+2H Methodology for Problem Definition / 5 Whys
Ishikawa (Fishbone) / Cause-Effect Diagram / First Article Inspection / NPI
Objective Evidence Regulatory Compliance: *FAA / EASA / CAAC / Others

Lead Engineer of Management System (AS9100 & ISO9001) - LMI Aerospace - Mexicali Area, Mexico

(2013-03 - 2014-02)

100% Compliance with Aerospace Re-Certification Requirements
AS9100 Rev. C Lead Auditor Training and competence in San Diego, CA
Certifications and compliance in the aerospace and quality industry
Management of internal and external audits (standards, certification & client)
Management of risks to manufacturing processes (aerospace and quality)
Management of structural and informative documents of the organization
Management of guarantees, RAC - 8D and client portals
Weekly management reports and meetings, objectives, KPIs and process controls
Continuous monthly training for staff according to AS9100 and ISO9001
Support for the Manufacturing and Assembly of Aluminum Parts

Safety and Control Engineer - Smiths Connectors - Tijuana, Baja California, Mexico

(2011-10 - 2013-03)

100% cultural mind set of the materials review board method at SBU at Kansas
Complete the project 100% of new robotic arms for new products
Quality Assurance for systems and products at the (SBU) for satellites
Quality control assurance for NASA client certifications and compliance
Management of internal and external audits (clients, certifications)
Risk management for processes (quality and aerospace)
Management of structural and informative documents for the SBU
Customer complaints management, RAC - 8D and customer portals
Weekly training for new and ongoing staff by SGC

ISO Coordinator - AOC Mexico - Tijuana, Baja California, Mexico

(2010-11 - 2011-10)

100% compliance with STPS requirements for personnel training with DC-3
Training for middle and lower management for accreditation with 80 and 70% respectively
ISO 9001:2008 & ISO 14001:2004 Re-certifications Plant-wide supervision
Internal auditor of business processes and corrective action reporting
Verification and supervision of manufacturing processes
TV assembly certification. Product QC supervision
Health - Safety and SGC certifications and compliance
Preventive actions for organizational processes
Management of structural and informative documents in the plant
Customer Complaint Management and Supplier Management

Supplier development Quality Engineer - Samsung Electronics - Tijuana, Baja California, Mexico

(2006-10 - 2010-11)