Quality Process Engineer - BOE Technology Group Co., Ltd - Tijuana, Baja California, Mexico
(2024-09 - 2025-05)
- PDCA: Quality tools, Manufacturing methodologies, Problem solving, 8D, Six Sigma-Green Belt, Kaizen, Projects, Multiple analysis, SPC, 5S, 5W+2H, Root Cause (7M), multiple graphic reports, Internal Auditor Leader, Situational Leadership, Customer satisfaction
- Development of new products
- Control, Assurance and Document management
Coordinator of the Integrated Management System - FEVISA - Mexicali, Baja California, Mexico
(2018-08 - 2023-11)
- 100% migration of the documentary structure of the new plant, with oven 1, 2 and 3
- Annual effectiveness of 95% of internal and external audits
- Customer satisfaction rate of 90% annually across the range of products
- 80% of staff trained in basic systemic thinking: PDCA
- Management System Certifications: Health and Safety, Environment, Business Continuity, Quality and Safety: ISO 45001, 14001, 22301, 9001 and FSSC 22000
- Management of internal & external audits, closure of non-compliances (clients, government)
- Risk Management for organizational processes (six previous)
- Management of structural and informative documents of the organization
- Customer complaints management, AC - 8D reports and customer portals
- Monthly report and meetings for senior and middle management of the SGI
- Monthly presentation of process KPIs and process controls
- Weekly training for new and ongoing staff according to SGI (6 ISO)
Quality Engineer (Systems/Assurance & Control) - Johnson Controls - Mexicali Area, Mexico
(2017-05 - 2018-05)
- 99% quality engineering for continuous improvement and development of new processes
- Organization, Structure, Documentation, Inspection, Services and Controls of the Management System for compliance with mandatory requirements and other requirements
- Approval of new parts (PAPSO/PPAP), CAP/CAR
- Responding to customer complaints (8-D methodology)
- MRB Coordination, Supplier RMA Coordination
- Supervision of product/packaging labelling
- Continuous Improvement Participant for Kaizen/Acceleration Events
Senior QA & QC Engineer - CHROMALLOY Southwest (Mexicali - San Diego) - Mexicali Area, Mexico
(2014-05 - 2017-03)
- Claims/warranties reduction by 66% from 246 to 84 per year
- 100% compliance with FAA and EASA requirements for international aviation
- AS9100 Rev. C Lead Auditor / Annual Internal Audit Planner Corrective/Preventive Actions / Lean Manufacturing Tools PFEMA / Quality Tools / NCR Customer Warranties & Complaints / Control Plans / 8D 5W+2H Methodology for Problem Definition / 5 Whys
- Ishikawa (Fishbone) / Cause-Effect Diagram / First Article Inspection / NPI
- Objective Evidence Regulatory Compliance: *FAA / EASA / CAAC / Others
Lead Engineer of Management System (AS9100 & ISO9001) - LMI Aerospace - Mexicali Area, Mexico
(2013-03 - 2014-02)
- 100% Compliance with Aerospace Re-Certification Requirements
- AS9100 Rev. C Lead Auditor Training and competence in San Diego, CA
- Certifications and compliance in the aerospace and quality industry
- Management of internal and external audits (standards, certification & client)
- Management of risks to manufacturing processes (aerospace and quality)
- Management of structural and informative documents of the organization
- Management of guarantees, RAC - 8D and client portals
- Weekly management reports and meetings, objectives, KPIs and process controls
- Continuous monthly training for staff according to AS9100 and ISO9001
- Support for the Manufacturing and Assembly of Aluminum Parts
Safety and Control Engineer - Smiths Connectors - Tijuana, Baja California, Mexico
(2011-10 - 2013-03)
- 100% cultural mind set of the materials review board method at SBU at Kansas
- Complete the project 100% of new robotic arms for new products
- Quality Assurance for systems and products at the (SBU) for satellites
- Quality control assurance for NASA client certifications and compliance
- Management of internal and external audits (clients, certifications)
- Risk management for processes (quality and aerospace)
- Management of structural and informative documents for the SBU
- Customer complaints management, RAC - 8D and customer portals
- Weekly training for new and ongoing staff by SGC
ISO Coordinator - AOC Mexico - Tijuana, Baja California, Mexico
(2010-11 - 2011-10)
- 100% compliance with STPS requirements for personnel training with DC-3
- Training for middle and lower management for accreditation with 80 and 70% respectively
- ISO 9001:2008 & ISO 14001:2004 Re-certifications Plant-wide supervision
- Internal auditor of business processes and corrective action reporting
- Verification and supervision of manufacturing processes
- TV assembly certification. Product QC supervision
- Health - Safety and SGC certifications and compliance
- Preventive actions for organizational processes
- Management of structural and informative documents in the plant
- Customer Complaint Management and Supplier Management
Supplier development Quality Engineer - Samsung Electronics - Tijuana, Baja California, Mexico
(2006-10 - 2010-11)
- Multidisciplinary Six Sigma project to reduce scrap to $12,000 annually
- 100% project implementation, development of 32 suppliers, SQCI program
- Supplier quality control with external audits
- Internal audit control for ISO 9001 and OSHAS 18001
- Supplier Process Auditor for Receipt and Corrective Action Reports
- Verification and supervision of receipt and departure processes (certification)
- Quality Control Supervision of receipts of packaging materials
- Health-Safety and SGC certifications and compliance
- Preventive actions for organizational processes
- Management of incoming structural and informative documents
- Customer complaints management and supplier management
