Mafer Gonzali

Administrative Assistant with experience in calendar management, operations coordination, client communication, and documentation control.

Background in architecture, with strong organizational, analytical, and multitasking skills. Proven ability to support daily business operations, manage multiple priorities, and maintain attention to detail in fast-paced environments

Administrative & Operations Assistant at Grupo Colmena (2024-01 – Present)

Administrative Assistant with experience in calendar management, operations coordination, client communication, and documentation control

• Managed executive calendar, meetings, and scheduling
• Coordinated client appointments and follow-ups
• Prepared quotes and business proposals
• Organized and maintained financial records, receipts, and payments
• Supported recruitment processes (interviews and candidate coordination)
• Created presentations and visual materials for business use
• Designed marketing content for Facebook Ads, Instagram, and TikTok
• Provided administrative support across multiple businesses (automotive sales, bar services, real estate, and restaurant operations)

Business Owner at Capsul

Own business

• Managed direct client communication and sales process
• Handled quotations, order tracking, and closing sales
• Coordinated logistics and deliveries
• Promoted business through social media platforms

CAD Designer / Administrative Support at Electroconstructora del Golfo (2023-01 – 2024-12)

CAD Designer and Administrative Support professional

• Developed technical drawings and plans
• Organized and maintained project documentation
• Supported information control and administrative processes

Sales Associate at Bershka

Temporary position

• Provided in-store customer service
• Assisted with merchandise organization and display

Sales Associate at American Eagle (2022-01 – 2023-12)

Sales Associate

• Delivered customer service and product guidance
• Managed inventory and stock organization
• Achieved sales targets and supported store operations

Receptionist / Administrative Assistant at Afianadora Aserta

Receptionist and Administrative Assistant

• Handled client inquiries and request processing
• Managed scheduling and appointments
• Supported administrative operations and documentation

Bachelor's Degree in Architecture – Universidad Autónoma de Tamaulipas (UAT) (2018-01 – 2022-12)

Architecture Studies in Architecture – Centro de Estudios Superiores del Diseño de Monterrey (CEDIM) (2016-01 – 2017-12)