Maria Membreno

I am a motivated and hardworking person who enjoys learning new skills and taking on new challenges. I am friendly, reliable, and always willing to help others, which allows me to work well both independently and as part of a team. I take pride in giving my best in everything I do and maintaining a positive attitude in any work environment.

Customer Service Representative at Hollister (2023-03 – 2024-07)

Worked from March 2023 to July 2024

• Assisted customers with product selection and provided a positive shopping experience.
• Handled customer questions, returns, and exchanges professionally.
• Maintained store cleanliness and organization.

Customer Service Representative at Alorica Contact Center (2025-01 – Present)

Worked from January 2025 to December 2025

• Provided Inbound call services offering medical insurance to members.
• Explained coverage options clearly and handled customer inquiries.
• Maintained professionalism and empathy when dealing with members.

High School diploma – Olympic Heights Community High School

– Ceutec (2025)