Custodial Services / Environmental Services at SI Staffing (Assigned to Johns Hopkins Housing) (2025-11 – Present)
- Maintained cleanliness of residential and common areas through dusting, sweeping, vacuuming, and wet mopping.
- Utilized approved custodial tools and chemical cleaners to meet safety and sanitation standards.
- Sanitized high-touch and high-traffic areas to support a healthy living environment.
- Cleaned windows, walls, blinds, ceilings, and doors, using ladders and safety equipment as required.
- Collected and disposed of trash, recycling, and compost, including manual emptying of trash chutes.
- Restocked restroom and facility supplies and reported maintenance issues or damages to supervisors.
Assistant Manager / Cook / Facility Support at IHOP (2022-01 – 2025-10)
- Assisted with staff scheduling, payroll support, and daily operations to ensure proper coverage.
- Supported and guided team members while maintaining food quality and customer service standards.
- Addressed customer concerns and complaints, both in-store and online, professionally.
- Prepared and cooked menu items following food-safety and cleanliness guidelines.
- Maintained clean dining and kitchen areas and reported maintenance or safety concerns.
Waitress / Cook / Restaurant Support at IHOP (2018-08 – 2022-01)
- Greeted guests, seated customers, and entered orders accurately using the Micros POS system.
- Prepared and cooked food items according to quality and food-safety standards.
- Delivered meals, processed payments, and ensured customer satisfaction.
- Maintained cleanliness of dining and kitchen areas, including sanitizing surfaces and trash removal.
