Industrial Engineer
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Master in quality and productivity, with experience in coordination and operational monitoring, purchasing, quality management systems.
UBER FREIGHT MEXICO | Tracking & Trace
January 2022 – January 2023
Operational monitoring and attention to key accounts. Administration of shipments in the system, verification of rates and updates, coordination of transport and transshipment, participation in improvement of operational processes.
FATH | Customer service coordinator and Buyer
September 2020 – September 2021
Quotations for industrial parts, customs monitoring imports from Fath Germany-Fath Orlando with our customs agents, quality verification of parts in warehouse, inventory generation, purchase monitoring.
COLEMAN POWER SPORTS | Guarantees and Quality
-August 2018- August 2019.
Guarantees and Logistics Area, validation of purchase orders, verification of parts, lifting of guarantees for clients in the engine and motorcycle division.
THELSA MUDANZAS | Customer Service Coordinator
2 periods (February 2016-February 2018), (October 2021-December 2021)
Coordination of the area of guarantees and customer service, generation of pre-filters for quotes, customer satisfaction surveys, generation of indicators reports thus complementing quality indicators, capture of policies, negotiation with suppliers to guarantee the best solution in terms of repair for guarantees to customers, bank transfer orders to suppliers, alienate the administrative process in accordance with ISO 9001-2015 quality standards.
Industrial Engineer .
2014 – 2017
Ma Admón. Bus Quality and Productivity
2020 – 2022