Martha Aceves Mancera

Recruitment and Talent Acquisition professional with experience supporting high-volume staffing operations, candidate sourcing, interviewing, onboarding, placement coordination, and client-specific recruiting processes. Experienced in managing multiple recruitment pipelines simultaneously, coordinating candidates through hiring requirements, and maintaining accurate records across ATS and operational systems. Strong background in communication, candidate experience, administrative coordination, follow-up, and cross-functional support.

Experienced recruiting for warehouse, manufacturing, logistics, industrial, quality, and operational positions across multiple U.S. markets. Currently pursuing Ingeniería en Gestión de Proyectos, strengthening skills in project coordination, planning, organization, process improvement, and stakeholder management.

Recruiter / Talent Acquisition Specialist - Midway Staffing — United States - Guadalajara, Jalisco, Mexico

(2025-09 - 2026-07)

Warehouse & Logistics | Manufacturing | Distribution | Quality Control | Equipment Operators | Forklift/Reach Truck | Cold Storage | Food Manufacturing | Record Centers | Package Handling | Industrial Operation

• Manage full-cycle recruitment processes for high-volume warehouse, manufacturing, logistics, and industrial positions.
• Source candidates through Indeed, Facebook, ZipRecruiter, Indeed, LinkedIn, and other recruiting channels.
• Conduct candidate interviews and evaluate experience, availability, transportation, shift flexibility, qualifications, and job fit.
• Recruit for positions including Warehouse Associates, Package Handlers, Cherry Pickers, Reach Truck Operators, Equipment Operators, Machine Operators, Manufacturing Associates, Quality Inspectors, QA Specialists, Record Center Specialists, General Utility Associates, Cold Warehouse Associates, and other industrial roles.
• Coordinate onboarding activities, including required documentation, background checks, drug testing, E-Verify, employment forms, and client-specific requirements.
• Maintain candidate information and recruitment activity within Bullhorn/ATS systems.
• Coordinate candidate start dates, arrival calls, onboarding completion, and placement follow-ups.
• Communicate with candidates throughout the hiring process through phone calls, text messages, and email.
• Follow up on pending documents, background checks, drug tests, onboarding requirements, and client approvals.
• Support multiple locations and hiring pipelines simultaneously while maintaining attention to deadlines and candidate experience.
• Prepare candidate notes, interview summaries, qualification assessments, and placement updates.
• Collaborate with operations, compliance, payroll, clients, and internal teams to resolve hiring and onboarding issues.
• Support recruitment advertising and candidate engagement strategies to increase applicant flow.
• Perform quality checks on candidate files and ensure placement requirements are completed before start dates.

Recruitment / Project Operations Coordinator - GCB - U.S. Client Operations – DSH & Verizon Telecommunications Projects (Remote)

(2022-01 - 2025-12)

Telecommunications | Network Operations | U.S. Field Operations | Project Coordination | Workforce Support | Client Operations

• Supported recruitment and operational coordination for projects serving U.S.-based telecommunications operations.
• Coordinated candidate and workforce-related activities associated with DSH and Verizon antenna projects in the United States.
• Supported communication and follow-up with personnel involved in telecommunications field operations.
• Coordinated information, documentation, schedules, and operational requirements between teams.
• Maintained organized records and followed up on pending requirements to keep operations moving.
• Communicated with personnel through email, phone, and messaging platforms.
• Supported project coordination and day-to-day operational communication between India-based teams and U.S.-related operations.
• Worked in a multicultural, international environment requiring strong organization, communication, and follow-through.

Customer Support Operations - Tata Consultancy Services (TCS) - U.S. Client Operations - Tlaquepaque, Jalisco, (Hybrid)

• Supported business and operational processes within a global technology-services environment.
• Coordinated assigned activities, communications, documentation, and follow-up across internal teams.
• Worked within structured processes and service-level requirements while maintaining accuracy and timely completion.
• Supported customer/client-facing activities and resolved or escalated issues according to established procedures.
• Maintained organized records and communicated status updates to relevant stakeholders.
• Collaborated with cross-functional teams to ensure smooth execution of assigned workflows.
• Developed experience working in a global corporate environment with structured processes, technology platforms, and service-oriented operations.

Project & Email Support Coordinator - Nu Face Products - U.S. Client Operations - (Remote)

• Coordinated customer communication and follow-up through email and text messaging.
• Supported customers with product-related questions, follow-ups, and troubleshooting.
• Provided customer support related to NuFACE devices and other products/projects.
• Managed multiple conversations, requests, and follow-ups while maintaining organized communication.
• Tracked pending requests and ensured appropriate follow-up until completion.
• Balanced independent project responsibilities alongside full-time professional commitments.
• Developed additional experience in customer experience, coordination, communication, task management, and project support.

Ingeniería en Gestión de Proyectos - Project Management