Mauricio Cabáñez Vázquez

Results-driven and highly motivated professional transitioning into remote appointment setting. Grounded in real-world sales and customer interaction experience from a call center environment, and recently completed a specialized Appointment Setter course. Known for strong communication skills, structured thinking, discipline, and a relentless drive to achieve targets.

Currently enrolled in a Data Intelligence & Cybersecurity Engineering program at Universidad Panamericana — bringing an analytical, tech-forward mindset to every sales conversation. Eager to contribute to a high-performance remote team while continuing to grow professionally.

Call Center Agent (2023-01 – 2024-12)

Inbound / Outbound Operations

• Handled high-volume inbound and outbound calls, qualifying prospects and directing them through structured conversation flows.
• Developed active listening skills and learned to manage objections in fast-paced, KPI-driven environments.
• Consistently met or exceeded daily call quotas, building a foundation in sales psychology and customer engagement.
• Gained practical experience with CRM-style call logs, lead tracking, and performance reporting.

Freelance Projects & Self-Directed Initiatives at Independent (2023-01 – Present)

• Developed and researched multiple digital business models, including affiliate marketing and content creation in the Spanish-language finance niche, building practical knowledge of funnels, lead generation, and conversion strategy.
• Studied high-ticket appointment setting methodologies and applied learnings to outreach simulation exercises.
• Identified and vetted scam recruitment patterns (task fraud / pig-butchering schemes), demonstrating critical thinking and awareness of online sales environments.

B.Eng. in Data Intelligence & Cybersecurity – Universidad Panamericana (2025-01 – 2029-12)