Maya Escalante-Soriano

Results-oriented administrative and logistics professional with over 18 years of experience in office management, procurement, and international shipment operations—specializing in high-end Italian furniture. Known for excellent communication, strong organizational skills, and a proactive approach to problem-solving. Proven success in managing cross-functional teams, coordinating with global suppliers, and improving operational efficiency.

Seeking a remote or overseas position where I can contribute my expertise in logistics, purchasing, and customer service.

Admin Manager at Royal Fabrics Pte Ltd (2010-11 – 2025-05)

• Managed day-to-day administrative operations and served as the main liaison between clients, suppliers, and internal teams.
• Oversaw procurement and sales processes, including order tracking, vendor negotiations, and customer support.
• Coordinated international shipments of high-value Italian furniture, ensuring timely and cost-effective logistics.
• Handled documentation and compliance for import/export processes, working closely with overseas suppliers.
• Resolved product issues and delivery concerns, implementing service recovery plans to maintain customer satisfaction.
• Maintained and updated client profiles, inventory systems, and internal filing procedures.
• Supported HR tasks, including leave tracking and system updates via InfoTech software.
• Acted as the central point of contact for internal/external communications and departmental coordination.

Bachelor of Arts in Mass Communication, Major in Broadcasting – Centro Escolar University (1994-03 – 1998-06)