Accounts Receivable & Cash Applications Specialist at Indeed, Inc. (2025-06 – Present)
- Automated daily manual portfolio assignment, reducing processing time by 18 minutes (30 min to 2 min).
- Streamlined credit card refund process by automating duplicate payment handling, saving 1.75 hours weekly.
- Managed and submitted claims for 7 bankruptcy financial reviews weekly, coordinating with Finance and Legal teams.
- Optimized Cash Applications database, improving payment posting and reconciliation accuracy by 55%.
- Investigated unidentified payments and resolved remittance discrepancies by opening Salesforce cases, clearing +500 issues monthly.
Senior Accounts Receivable (2019-2024) / Bank Administrator (2024-2025) at GM Financial (2019-01 – 2025-01)
Finance Shared Services
- Orchestrated cross-border treasury operations in Mexico and Peru, managing $500M+ in daily transactions including supplier payments and loan interest for major US banks.
- Executed treasury instructions for loans and banking transactions, managing relationships with 7 financial institutions to ensure seamless processing.
- Generated journal entries and Oracle proposals, improving reconciliation accuracy by 15% and enhancing financial reporting reliability.
- Managed external collection agencies, increasing weekly recovery performance by over $250K through targeted penalty proposals for leasing products.
- Led investigations into 50+ high-risk accounts, collaborating with legal teams to mitigate financial exposure and ensure compliance.
- Streamlined month-end processing cycles, reducing time from 14 days to 5 days through strategic process improvements.
Billing & Collections Specialist at Club Tigres – Cemex Subsidiary (2010-08 – 2018-12)
- Managed annual sponsorship billing and collections for over 200M MXN, overseeing corporate and event agreements for accurate invoicing and payment tracking.
- Streamlined billing documentation, reducing transaction processing time by 75% from two days to six hours through process optimization.
- Administered corporate AMEX accounts and internal expense management operations, ensuring compliance and efficient financial tracking for 35 accounts.
- Collaborated with IT to design and implement an internal expense management platform, improving financial tracking efficiency by 45%.
