Mee Ma

Cybersecurity student with 6 months hands-on experience in infrastructure security, network defense, and penetration testing methodologies (Certified eJPTv2). Proficient in security assessments, system hardening, and enterprise network management. Seeking cybersecurity internship to apply vulnerability assessment and incident response capabilities in high-security environments.

Network Support Intern at Bansi S.A. (2026-01 – Present)

• Resolved 80+ technical support tickets across 100+ enterprise end users with 80% first-contact resolution rate, addressing network routing, Active Directory permissions, VoIP authentication, and LAN access issues
• Identified and documented 5+ perimeter security policy violations, implemented mitigation strategy: blind jack plate installation + ethernet isolation across 6 regional branches eliminating external device connection risks
• Led infrastructure inventory project (DCIM/Netbox): conducted cable-level audit of 200+ network devices (Checkpoint firewalls, Cisco switches, Alcatel-Lucent equipment, routers), documented asset hierarchy by functionality
• Deployed VoIP infrastructure: configured 10+ network devices (Checkpoint, Cisco switches), created VLANs, implemented user segmentation and ACLs enabling 100+ users to access unified communications
• Executed physical security upgrades across 6 Guadalajara branches: replaced ATM terminal cabling, installed blind jack plates, documented changes per security protocol — zero unauthorized access incidents post-deployment

Cybersecurity Engineer in Cybersecurity – ITESO Universidad Jesuita de Guadalajara (2023-08 – 2027-12)