Miguel Bocanegra

IT Transition Architect at Heineken (2025-07 – Present)

Lead the technical landscape mapping for Operating Companies (OpCos) across North and South America, seamlessly aligning local environments with global deployment solutions covering +900 applications.
Serve as the primary SME liaison between senior business stakeholders and global technical development teams to establish scalable, risk-mitigated architectural blueprints.
Enforce global architectural standards and governance across all digital transformation initiatives to maximize IT investment ROI.

Lead Enterprise Architect at Arca Continental (2018-10 – 2025-07)

Directed the Enterprise Architecture strategy and managed cross-functional IT architecture teams across 5 countries in Latin America.
Established and chaired the Architecture Review Board (ARB), evaluating over 100 enterprise projects annually for technical viability, cybersecurity, standards compliance, and risk mitigation.
Managed the corporate application portfolio of 600+ applications using SAP LeanIX, streamlining legacy systems and slashing infrastructure costs by 15%.
Executed long-term business vision by modernizing core tech stacks across supply chain, commercial, finance, and HR operations, reducing application duplication by 15% annually.
Oversee the SAP Max Attention program, translating technical insights into actionable risk mitigations, strategic roadmaps, and project investments.

IT Innovation Manager at Afore Invercap (2014-10 – 2018-10)

Spearheaded the development and adoption of enterprise mobile technologies for the sales force, boosting agent productivity by 30% and shortening customer onboarding time by 80%.
Restructured IT mobile asset management and vendor agreements, achieving a 50% reduction in annual mobile asset expenses (saving over $5M USD yearly).
Partnered with the National Identification Institute (INE) to integrate real-time biometric and ID verification into the core business model, achieving an authentication response time under 5 seconds.
Managed the Gartner Executive Program relationship, translating industry benchmark insights into actionable IT roadmaps.

Cloud IT Specialist / IT Administrator at Alestra (2012-10 – 2014-10)

Performed cloud health assessments and architectural redesigns for 150+ public cloud clients, optimizing resource utilization and service uptime.
Served as principal technical support lead for data center infrastructure powering public cloud environments utilizing Dell V-Block technologies.
Partnered with commercial teams as a Cloud Technical SME, translating multi-cloud solutions into commercial value propositions that drove cloud adoption and increased revenue by 20%.

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