Moises Marquez

IT Professional with more than 25 years of experience on transnational companies associated to the Consumer Goods, Retail, Banking, Services, Agriculture, Chemical Industry and Manufacturing sectors.

Global International experience working with multidisciplinary and multicultures teams to develop and establish IT strategy and operations, which is aligned with business goals and objectives defined by senior management, in order to deploy technologies that drive business transformation associated to automation, process and operation efficiency and continuous improvement.

Along my professional career, I have had the opportunity of developing and establishing several IT programs and portfolio of projects associated to Applications developments, ERPs and CRMs implementations, Migrate infrastructure to virtualized and cloud environments, Automate customer service support processes and SLAs, Optimize AOP to improve services and establish TOC savings, Processes reengineering, Manages IT initiatives associated M&A business process to perform new business operation technology integration and accomplishing legacy operations divestiture, Telecom services migrations such enterprise data circuits and SIP trunk, Governance processes of direction and control to improve IT operations based on best business practices.

I'm mainly focus on establishing the technology to simplify & automate business operation to accelerate initiatives that drives profitable business growth.

2005 – 2005 Instituto Tecnologico y de Estudios Superiores de Monterrey

Diploma Information Technologies Service Management - (ITSM)

2002 – 2004 Instituto de Capacitacion de Mandos Intermedios (ICAMI)

Program Effectiveness Management - Developing Directive Skills

2001 - 2002 Instituto Tecnologico y de Estudios Superiores de Monterrey

Diploma Developing Management Skills

1990 - 1994 Universidad Nacional Autonoma de Mexico (ENEP Acatlan)

Applied Mathematics and Computer Science