Digital Sales Specialist – E-commerce at Mercado Libre, Amazon (2021-01 – Present)
- Full-cycle management of sales on digital platforms, from product listing to customer delivery.
- Creation of compelling product descriptions and content to enhance visibility and drive conversions.
- Inventory management, logistics, and coordination of shipments.
Bilingual Sales Executive Assistant at Debt Redemption (2023-01 – 2025-12)
- Assisted sales team with strategies that helped increment Spanish sales by 20%
- Successfully translated all media, workbooks and sales content.
- Supported the sales team with customer retention, follow ups and updates of every client about their program.
Marketing Specialist at Ferre Allende (2020-01 – 2023-12)
- Developed digital strategies that increased brand visibility on social media.
- Created Marketing campaigns that increased our monthly sales by 20%
- Coordinated the creation of visual and written content, maintaining coherence with the brand voice.
Customer Service Representative at Ferre Allende (2018-01 – 2020-12)
- Increased customer satisfaction by 30% through personalized problem resolution.
- Reduced response time by 15%, implementing improvements in customer service processes.
- Trained new employees and implemented loyalty strategies that generated an increase in customer retention.
Sr. Molding Planner at Littelfuse, Inc. (2016-01 – 2018-12)
- Successfully created and launched project for inventory management
- Developed system for molding production plan to fulfill assembly production requirements on time.
- Supervised molding production plan daily to meet adherence target.
Jr. Planner Buyer at Littelfuse, Inc. (2012-01 – 2016-12)
- Forecasted sales and planned raw material purchases to ensure demand fulfillment.
- Led inventory reduction initiatives while maintaining service levels.
- Managed supplier performance and sourced alternatives to ensure supply continuity.
