Marco Huerta

Aftermarket & Product Lifecycle professional with 8+ years of experience in global operations, supply chain, and industrial environments. Focused on driving uptime, profitability, and portfolio performance through cross-functional collaboration and data-driven decisions.

Aftermarket Product Owner / Spare Parts Manager at Nilfisk

• Owned global Spare Parts portfolio across full product lifecycle
• Ensured availability, profitability, and performance of parts
• Supported Sales & Service teams to maximize equipment uptime
• Led supply chain setup for phase-in / phase-out processes
• Collaborated with production sites, DCs, and suppliers
• Improved parts availability and equipment uptime
• Reduced obsolete inventory through lifecycle strategies
• Supported revenue growth via portfolio optimization

Global Advantage Lifecycle Manager (GA LCM) at AVAYA

• Managed global service lifecycle ensuring $60M USD annual revenue retention
• Coordinated Sales, Operations, and Billing across global teams
• Supported high-value customer acquisition and account growth

Project Manager at AVAYA

• Managed global accounts and cross-functional teams
• Led account expansions, renewals, and restructuring initiatives
• Improved internal processes through new operational models

Back Office Service Manager (BSM) at AVAYA

• Managed renewals and installed customer base
• Coordinated with quoting teams and removed billing blockers
• Recognized as Top Performer Q4 2020

Master's Degree in Business Intelligence – Universidad de la Rioja

Bachelor's Degree in International Business – ITESM (Monterrey Institute of Technology and Higher Education)