Orlando

Dedicated customer service professional with over 3 years of experience in call center roles. Proven ability to handle complex customer inquiries and deliver exceptional service. Bilingual in English and Spanish, facilitating effective communication with diverse clientele. Skilled in problem-solving and maintaining high customer satisfaction rates. Ready to leverage extensive experience in customer interactions to drive positive results for new opportunities.

Call Center Associate at ResultsCX (2024-10 – 2026-02)

Call Center Agent at Foundever (2020-02 – 2023-07)

Degree in Field of Study – CER lincoln (2020-01 – 2020-12)