Event Coordinator at Lany's SPA party (2025-11 – 2026-05)
- Planned and coordinated spa-themed parties for 15–30 attendees, ensuring a smooth and memorable guest experience.
- Developed event concepts and supported theme execution, including decorations, activities, and guest experience flow.
- Managed on-site logistics and execution (setup, timing, and coordination of event elements) to keep everything on schedule.
- Coordinated and followed up with relevant stakeholders to ensure timely preparation and delivery of event requirements.
- Collected guest feedback after each event and documented learnings to improve future editions.
Event Analyst at JLL / Salesforce (2025-04 – 2025-10)
- Supported event-related performance tracking by analyzing relevant data and producing reports for stakeholders.
- Created and maintained documentation to support event evaluation and performance insights.
- Collaborated with cross-functional teams to ensure alignment on reporting requirements and event objectives.
- Identified improvement opportunities based on outcomes and recommended next steps to enhance future planning.
Wedding Planner Assistant at Moon Palace Cancun (2024-06 – 2024-09)
Seasonal
- Managed agendas and meeting materials to support wedding planning workflows.
- Coordinated videoconferences and events; prepared minutes and follow-up documentation.
- Handled guest and vendor communications via email and phone, ensuring timely and professional responses.
- Supported vendor management and day-of coordination to keep schedules and service standards on track.
- Troubleshot unexpected issues during event days to maintain smooth operations and guest satisfaction.
Guest Service at Planet Hollywood Cancun (2023-07 – 2024-03)
- Delivered customer service by welcoming guests and addressing inquiries professionally.
- Managed call handling and directed requests efficiently to relevant departments.
- Maintained records (physical and digital), supporting administrative and operational continuity.
- Supported office equipment operations and ensured compliance with health and safety regulations.
- Coordinated with vendors and assisted with facility-related tasks to support consistent guest experience.
- Resolved service issues in a fast-paced environment while maintaining quality and timelines.
Entertainment Team Member at Planet Hollywood Cancun (2022-09 – 2023-03)
- Assisted with planning and logistics for special events, theme nights, parties, and celebrations.
- Coordinated schedules for on-site activities and provided guidance to attendees and performers.
- Supported team operations to ensure activities ran smoothly and aligned with event objectives.
Camp Counselor / Land Sports Leader at WA-KLO for girls (2022-06 – 2022-09)
- Led games and outdoor activities (sports, arts & crafts, and adventure programs) for campers.
- Provided guidance and support to participants to help them navigate social dynamics during activities.
- Enforced rules and safety standards to protect camper well-being.
- Responded to first aid needs and managed emergencies according to protocols.
Administrative Assistant in Human Resources at Corporativo Hospital Satélite (2021-04 – 2022-03)
- Managed personnel document handling, filing contracts and related social security records.
- Supported recruitment processes including posting openings and coordinating parts of candidate reviews/interviews.
- Maintained and updated employee databases to ensure accurate and current information.
- Provided information and assistance regarding internal company policies, benefits, and procedures.
- Ensured confidentiality of sensitive employee information.
Digital Content Manager at Guapalita – Nonprofit Organization
- Developed and managed social media content
- Focused on strategic communication for Latina women empowerment
- Created digital campaigns and community-oriented content
