Pedro Monrroy

Organized administrative professional with experience in legal support, office operations, and customer-facing environments. Skilled in document management, scheduling, and workflow coordination. Strong communicator focused on accuracy, confidentiality, and delivering high-level support to teams and clients.

Legal Assistant / Paralegal at Alex Galvez Law Firm (2025-03 – Present)

Provided comprehensive legal support including document preparation, filing, and client coordination for immigration cases.

• Prepared, reviewed, and filed legal documents for USCIS and EOIR cases
• Maintained accurate client records and organized case files
• Coordinated appointments, schedules, and client communications
• Assisted attorneys with research, document prep, and administrative support
• Managed scanning, filing, and document control processes to improve workflow

Cashier & Returns Associate at Home Depot (2022-08 – 2024-06)

Handled customer transactions and administrative tasks in fast-paced retail environment.

• Handled high-volume transactions accurately and professionally
• Resolved customer issues efficiently, supporting client satisfaction
• Assisted with administrative tasks including returns and account management

Electronics Department Manager at Target (2022-08 – 2024-01)

Supervised department operations and provided administrative support to store leadership.

• Supervised staff scheduling, task delegation, and daily operations
• Maintained inventory records and department reporting
• Supported store leadership with administrative and operational tasks

Administrative Assistant at Expeditors (2022-05 – 2022-08)

Performed administrative and data entry tasks supporting internal office operations.

• Performed data entry and maintained organized filing systems
• Assisted with internal office operations and logistics coordination
• Prepared reports and documentation for team use

Customer Service Representative at The Habit Burger Grill, Lowe's, Target

Developed strong communication and customer service skills in fast-paced retail environments.

• Developed strong communication, multitasking, and customer service skills in fast-paced environments

Bachelor's in Business Administration – Santa Monica College

Diploma – Animo Leadership High School (2020-06)